Senior Identity and Reliability Engneering Specialist - Ping Forgerock

SENIOR IDENTITY AND RELIABILITY ENGINEERING SPECIALIST – PING & FORGEROCK

JOB DESCRIPTION

We are hiring for a Senior Identity and Reliability Engineering Specialist with responsibility for identity lifecycle management and directory services. This includes products managing hundreds of thousands of accounts and billions of requests per day.

• Build, maintain, and optimize global identity services, assessing system performance, offering suggestions, and contributing to solutions.
  
• Collaborate with cross-functional teams to integrate identity solutions across the organization.
  
• Ensure compliance with security standards and best practices.
  
• Resolve issues escalated by customers and engineering specialists.
  
• Provide support and guidance to senior-level stakeholders.
  
• Align IT IAM infrastructure with current and future business requirements and strategic goals.
  
• Collaborate with development teams to improve system architecture and resilience.
  
• Drive initiatives to enhance system security, reliability, availability, and performance, leveraging new and emerging technologies to improve organizational effectiveness and efficiencies.
  
• Partner with system owners to certify business continuity and disaster recovery efforts for IAM systems.
  

This position will require participating in a 24/7 on-call rotation several times per quarter as part of a rotation with other team members.

REQUIRED SKILLS

• 5+ years of experience.
  
• Bachelor’s degree in a relevant field.
  

TECHNICAL SKILLS & EXPERIENCE

Familiarity with identity and directory services technologies, including:

• Ping Directory Server / ForgeRock DS.
  
• ForgeRock IDM, Microsoft Entra ID.
  
• Standards-based protocols like LDAP and SCIM.
  

Experience with:

• Encryption-in-transit solutions (TLS, certificate management).
  
• Unix/Linux systems administration (Red Hat Enterprise Linux, CentOS).
  
• Infrastructure as Code pipelines (Git, Jenkins).
  
• Automation frameworks (Ansible, Terraform).