Assistant / Deputy Manager

Role 1:

Replacement to Current manager Role : Assistant / Deputy Manager : Customer-facing grievances, direct resolution, team coaching.

• • Strong communication skills
    
  • Experience in grievance handling/customer service
    
  • Ability to manage frontline staff
    
  • Knowledge of Motor Insurance will be added advantage
    

Role 2:

• (Compliance & Process Focus)
  
  • Analytical mindset
    
  • Knowledge of insurance regulations and grievance redressal norms
    
  • Skilled in reporting, audits, and process improvement
    
  • Ability to present to senior management