Business Analyst – Logistics/Supply Chain

Business Analyst

Erie, PA

Contract

Rate: 60$/hr on C2C – Remote with Occasional travel  - Supply chain Logistics experience

Job Requirements:

The ideal candidate will bring strong domain expertise in the logistics and supply

chain industry, work closely with business stakeholders, operations, and technology

teams to translate business needs into clear requirements and actionable solutions.

Must have familiarity with logistics/TMS platforms

Gather, analyze, and document business requirements from stakeholders

across logistics operations, freight/transportation management, and supply

chain functions

Translate business needs into clear user stories, functional specifications, and

process workflows for development and operations teams

Act as the liaison between business stakeholders and technical/development

teams throughout the project lifecycle

Analyze current business processes (freight booking, carrier management,

shipment tracking, warehousing, etc.) and identify opportunities for

improvement or automation

Support UAT (User Acceptance Testing) planning and execution, ensuring

delivered solutions meet business requirements

Prepare and maintain business process documentation, requirement

traceability matrices, and reports

Collaborate with QA, development, and product teams to ensure requirements

are correctly implemented

Support data analysis and reporting related to logistics KPIs (on-time

performance, carrier compliance, shipment costs, etc.)

Participate in stakeholder meetings, requirement workshops, and

sprint/planning sessions

Required Qualifications

8+ years of experience as a Business Analyst, with demonstrated domain

expertise in the logistics/freight/supply chain industry (e.g., freight forwarding,

transportation management systems (TMS), carrier management,

warehousing, or shipment tracking)

Strong understanding of logistics business processes and terminology

Proven experience gathering, documenting, and validating business

requirements

Excellent verbal and written communication skills, with the ability to work

directly with onshore stakeholders

Experience working with cross-functional and cross-time zone teams

(business, QA, development)

Proficiency with business analysis and collaboration tools (e.g., JIRA,

Confluence, Visio, Excel)

Basic SQL skills for data validation and reporting