Lean & Productivity – AVP / Manager

Lean & Productivity – AVP / Manager

Location: UAE
Industry: Insurance / Healthcare / Financial Services preferred

Role Summary

We are looking for experienced Lean & Productivity professionals to lead enterprise-wide Lean Transformation, Operational Excellence and productivity improvement initiatives. The role will drive process efficiency, waste reduction, TAT improvement, cost optimization and sustainable continuous improvement across business functions.

MANDATORY Skills:8–10 years of experience in Lean Transformation, Operational Excellence, Continuous Improvement or Productivity Improvement.
Proven experience leading enterprise-wide / large-scale Lean transformation projects.
Strong hands-on knowledge of Lean methodologies, Kaizen, VSM, 5S, A3, Standard Work and Root Cause Analysis.
Lean Six Sigma Black Belt / Master Black Belt certification preferred/strongly required for senior profiles.
Strong experience in productivity, TAT, process efficiency, cost reduction and performance improvement.
Experience conducting Gemba walks and end-to-end process assessments.
Strong stakeholder management and change management experience, including working with senior leadership.
Experience with process mining / BPM / workflow automation / digital Lean tools.
Strong analytical and data-driven problem-solving capability.

Bachelor’s degree in business administration, Engineering, Process Management or related field.

Preferred

• Insurance, Healthcare, Banking/Financial Services or another regulated industry experience.
  
• Experience with Celonis, Mindzie, Signavio, ARIS, MEGA HOPEX or similar process/BPM platforms.
  
• Experience with Power BI or Tableau.
  
• Agile/Scrum or PMP certification.
  

Requirements

Key Responsibilities

• Lead Lean / Operational Excellence / Productivity Improvement initiatives across functions.
  
• Conduct Gemba walks, process diagnostics, Value Stream Mapping (VSM), Root Cause Analysis and Kaizen.
  
• Identify bottlenecks, capacity gaps, waste and productivity opportunities and implement sustainable solutions.
  
• Drive improvements in TAT, productivity, SLA, throughput, cost and service quality.
  
• Implement daily management systems, visual management, tiered huddles and standard work.
  
• Develop and maintain SOPs, process maps and governance frameworks.
  
• Coach leaders and teams on Lean methodologies and structured problem solving.
  
• Lead change management and stakeholder engagement across senior leadership and business functions.
  
• Utilize Power BI / Tableau, process mining, dashboards, workflow automation and digital Lean tools to improve performance visibility and decision-making.
  
• Track and demonstrate measurable business benefits, including productivity gains, cost savings and capacity release.