Mechanical Parts Specialist

2nd Shift Mechanical Parts Specialist

We are working with an established industrial company seeking a 2nd Shift Parts & Customer Service Specialist to join its team.

This is a direct-hire/permanent position day 1.

This is a great opportunity for someone who enjoys working with customers but also likes being hands-on. You’ll help customers identify what they need, recommend the right products or components, and then assemble or prepare those products for the customer.

Experience working in an auto parts store, industrial supply company, hardware environment, equipment dealer, or similar setting could translate very well into this position.

Responsibilities

• Assist customers with identifying the correct parts and products for their needs
  

• Ask questions and understand customer requirements before recommending solutions
  

• Provide strong, knowledgeable customer service
  

• Locate parts and materials within inventory
  

• Measure, cut, assemble, and prepare products based on customer specifications
  

• Select the appropriate fittings, clamps, connectors, and related hardware
  

• Complete customer orders accurately and efficiently
  

• Maintain organized inventory and work areas
  

• Learn the company’s product lines and become a trusted resource for customers
  

• Work closely with other team members to make sure customers receive the right solution
  

Requirements

What We’re Looking For

• Strong customer service skills
  

• Mechanical aptitude and comfort working with basic tools
  

• Ability to measure accurately and follow specifications
  

• Someone who enjoys solving problems and figuring out how things work
  

• Previous parts, counter sales, automotive, industrial supply, hardware, maintenance, manufacturing, or mechanical experience is helpful
  

• Ability to learn different parts, fittings, sizes, and product applications
  

• Comfortable working independently and staying productive during 2nd shift
  

Previous experience with hoses, fittings, hydraulics, or industrial components is a plus, but not required. We are open to someone with the right mechanical aptitude and customer service background who is willing to learn.

Candidates coming from automotive parts stores, truck parts, industrial supply, equipment dealerships, hardware stores, maintenance environments, or other mechanically focused customer service positions are encouraged to apply.

This is a hands-on customer service role for someone who would rather solve a customer's problem than simply stand behind a counter.

Benefits

• Medical, dental, and vision coverage
  
• Employer-paid life insurance and voluntary supplemental coverage
  
• 401(k) with 4% employer match after 4 months
  
• 12–15 days PTO plus one paid birthday day off
  
• Employee assistance, wellness, and discount programs
  
• Training and professional development opportunities
  

Benefits begin the first day of the month following 60 days of employment.