Job Title: Office Administrator

Location: Westlands, Nairobi

Reports to: Director

About the Role

Our client is seeking a highly organized and proactive Real Estate Office Administrator to support the smooth day-to-day operations.This role combines strong administrative skills with hands-on support in property management, making it ideal for a detail-oriented professional who enjoys client interaction and multitasking in a dynamic real estate environment.

Key Responsibilities

Greet clients and visitors warmly, answer phone calls, and respond to emails promptly.
Manage office calendars, schedule appointments, and coordinate meetings.
Follow up with clients for feedback and keep them updated on new property listings.
Provide marketing support by preparing property listings, designing flyers, managing social media accounts, and running email campaigns.
Manage properties including tenant communication, rent collection, coordinating maintenance and repairs, and handling tenant inquiries and complaints.
Maintain accurate filing systems and organize all property-related documents, leases, and agreements.
Coordinate property showings, open houses, and other real estate events.
Assist with real estate transactions including preparing contracts and ensuring proper documentation.
Handle general office support tasks such as ordering supplies, maintaining office cleanliness, and managing mail.
Perform basic accounting tasks, maintain a daily activity data sheet, and support property financial records

Requirements

Required Qualifications & Skills

Excellent communication and interpersonal skills
Strong attention to detail and exceptional organizational abilities
Proficiency in Microsoft Office (Word, Excel, PowerPoint) or Google Suite
Basic accounting knowledge.
Experience in property management or real estate administration is an added advantage
Ability to work independently and as part of a team in a fast-paced environment

Vereiste vaardigheden

Client communication and reception (greeting visitors, phone and email handling)Calendar and meeting scheduling/coordinationProperty listing preparation and marketing supportSocial media account management for property marketingEmail campaign creation and managementTenant relations and complaint handlingRent collection and property financial record supportMaintenance coordination and vendor liaisonDocument and filing management for leases and agreementsReal estate transaction documentation and contract preparationMicrosoft Office (Word, Excel, PowerPoint) or Google Workspace proficiencyBasic accounting knowledge (supporting property financial records)Organizational skills and strong attention to detailAbility to work independently and collaborate within a team

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