We are looking for a technically skilled Field System Service Engineer to provide on-site installation, troubleshooting, maintenance, and technical support for IT infrastructure systems. The ideal candidate should be comfortable working at customer locations and resolving hardware, networking, and system-related issues.

Roles & Responsibilities

Install, configure, and maintain IT hardware and infrastructure systems
Provide on-site technical support at customer locations
Troubleshoot desktops, servers, network devices, printers, and peripherals
Install and configure operating systems, software, and applications
Diagnose and resolve hardware and networking issues
Perform preventive maintenance and system health checks
Configure and troubleshoot LAN, WAN, Wi-Fi, switches, and routers
Coordinate with vendors and internal technical teams for escalated issues
Maintain service reports, installation records, and customer documentation
Respond to customer service calls and ensure timely issue resolution
Support AMC / service contracts and maintain customer relationships
Travel to client sites as required

Requirements

✔ IT Hardware Installation & Troubleshooting
✔ Desktop / Laptop / Server Support
✔ Networking – LAN, WAN, Wi-Fi
✔ Switches & Routers
✔ Windows OS & Software Installation
✔ TCP/IP, DNS, DHCP – Basic Knowledge
✔ Hardware & Peripheral Troubleshooting
✔ Preventive Maintenance
✔ CCTV / Firewall / Backup – Added Advantage
✔ IT Infrastructure Support
✔ Customer Service & Technical Communication
✔ Strong Problem-Solving Skills

Benefits

✨ Attractive salary + performance incentives
✨ Field exposure to diverse IT infrastructure projects
✨ Hands-on experience with networking and enterprise IT systems
✨ Technical training and skill development
✨ Career growth in IT Infrastructure & System Integration
✨ Opportunity to work with reputed corporate clients
✨ Travel allowance / reimbursement as per company policy

? Keywords

Field Service Engineer, Field System Service Engineer, Field Support Engineer, IT Support Engineer, System Engineer, System Support Engineer, IT Infrastructure Engineer, Technical Support Engineer, Hardware Engineer, Network Support Engineer, Desktop Support Engineer, IT Hardware, Networking, LAN, WAN, Wi-Fi, Router, Switch, Server Support, Windows Server, Hardware Troubleshooting, Network Troubleshooting, AMC Support, On-Site Support, System Integration, IT Infrastructure Services.

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Vereiste vaardigheden

IT hardware installation and troubleshootingDesktop, laptop and server supportNetwork configuration (LAN, WAN, Wi-Fi)Switches and routers configuration and troubleshootingWindows OS and software installationTCP/IP, DNS, DHCP networking knowledgeHardware and peripheral (printers, peripherals) troubleshootingPreventive maintenance and system health checksCCTV, firewall and backup systems knowledgeCustomer service and technical communicationTechnical problem-solving and diagnosticsVendor coordination and escalation managementService reporting, installation records and documentationOn-site field service and client-site mobility

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