Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract

Location: Tucson, AZ (hybrid: 3 days in office, 2 remote), M-F 8:00-5:00
Type: 1-Year Contract | Full-Time | W2 Only | Starting mid-August
About the Role
SunSoft Online is recruiting a Customer Service Representative for a state revenue agency's Tucson office. You will assist taxpayers with filing help, refund and billing issues, account research and adjustments, and tax policy questions, serving customers by phone, live chat, walk-in, correspondence, and email.

Required: basic office and computer skills, and past customer service experience (or experience working with taxes). High school diploma or equivalent.

Important Requirements: Tucson-local candidates only (current city must appear on your resume); in-person interview in Tucson within a week of posting close; start within two weeks of offer; background check and drug screening (HireRight); W2 only.

Closes Monday, August 3 at 3:00 PM.

Keywords: Customer Service, Call Center, Taxpayer Services, Live Chat Support, Tucson, Arizona, Hybrid, Remote, Entry Level, Contract, W2, Administrative.