Job Summary

Responsible for making outbound/inbound calls, explaining products/services, generating leads, and ensuring customer satisfaction.

Key Responsibilities

Make calls to potential or existing customers.

Explain product details and answer queries.

Generate leads and follow up regularly.

Maintain call records and update customer information.

Achieve daily/weekly call and sales targets.

Vereiste vaardigheden

Inbound & Outbound CallingTelephonic CommunicationProduct/Service ExplanationLead GenerationFollow-up ManagementCRM Data Entry and Call Record MaintenanceCustomer Service and Satisfaction ManagementSales and Closing TechniquesQuery ResolutionTarget Achievement and Goal OrientationTime ManagementActive Listening

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