Role Purpose

The HR & Business Development Assistant will support the delivery of HR services. The role is suitable for someone with practical HR knowledge who is also confident in sales, client engagement and business development.

The successful candidate will support recruitment and HR consulting assignments while actively generating leads, following up with prospects, supporting proposal development, and helping convert opportunities into paying clients. The role will be approximately 50% HR and recruitment support and 50% business development, sales and client relations.

1. Business Development and Sales

• Identify potential clients for recruitment, training, HR advisory, payroll, outsourcing and related HR services.
• Conduct direct outreach through calls, emails, LinkedIn, referrals and networking.
• Generate and qualify new business leads and schedule meetings with decision-makers.
• Support preparation of proposals, quotations, presentations and service agreements.
• Follow up with prospects consistently and support negotiations through contract closure.
• Maintain an accurate sales pipeline and update the CRM regularly.
• Identify cross-selling opportunities among existing clients.
• Work towards agreed monthly and quarterly sales targets.

2. Recruitment Support

• Receive and review client recruitment requirements.
• Prepare vacancy advertisements and job descriptions.
• Source, screen and shortlist candidates using databases, LinkedIn, job boards and referrals.
• Conduct preliminary candidate interviews and prepare assessment summaries.
• Coordinate client interviews, references and candidate communication.
• Update candidate and recruitment records in the recruitment system.
• Support successful placement and onboarding of candidates.

3. HR Consulting Support

• Assist with HR advisory and consulting assignments.
• Support development and review of HR policies, procedures and employee handbooks.
• Assist with job descriptions, organizational structures, performance management and employee-engagement projects.
• Participate in HR audits, salary benchmarking and organizational assessments.
• Conduct research and prepare HR reports, presentations and recommendations.
• Gradually manage smaller HR advisory assignments independently.

4. Training and Development

• Support training needs assessments and preparation of training proposals and materials.
• Coordinate trainers, venues, participants and logistics.
• Support participant registration and training administration.
• Collect and analyze training evaluations.
• Identify follow-on training and consulting opportunities.
• Facilitate selected training sessions where appropriate.

5. Client Relationship Management

• Build strong relationships with existing and prospective clients.
• Maintain regular communication with assigned corporate accounts.
• Follow up after assignments to assess satisfaction and identify additional needs.
• Support client retention, repeat business, referrals and cross-selling.
• Respond promptly and professionally to client enquiries and concerns.

6. Proposals, Tenders and Reporting

• Support preparation of expressions of interest, proposals and tenders.
• Conduct research required for business proposals.
• Prepare client presentations and capability statements.
• Maintain records of submitted proposals and follow-up dates.
• Produce weekly sales and business-development reports.
• Track leads, meetings, proposals, conversion rates, and revenue.

7. Market Development and Brand Visibility

• Research potential clients and emerging HR market opportunities.
• Monitor competitors and industry developments.
• Identify relevant corporate events, conferences and networking opportunities.
• Support the company's LinkedIn and professional visibility activities.
• Represent the company professionally at selected networking events.
• Identify potential strategic partnerships and referral opportunities.

Requirements

Knowledge and Experience

• Bachelor's degree in Human Resources, Business Administration, Management, Marketing or a related field.
• Minimum 3 years of relevant professional experience.
• Experience in HR, recruitment, business development, sales or client relationship management.
• Good understanding of recruitment and basic HR processes.
• Experience preparing proposals, reports and presentations.
• Good computer skills, particularly Microsoft Office.
• Familiarity with CRM or recruitment systems will be an advantage.
• Strong sales and business-development ability.
• Confidence approaching new clients.
• Excellent communication and interpersonal skills.
• Strong follow-up and persistence.
• Basic HR and recruitment knowledge.
• Proposal-writing and negotiation capability.
• Client relationship management.
• Ability to work with targets and deadlines.
• Strong organisation and attention to detail.
• Professionalism and confidentiality.
• Ability to work independently with limited supervision.
• Strong problem-solving skills and willingness to learn.