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Tap Growth ai

Tap Growth ai

IT Helpdesk

Singapore, SG์ถœ๊ทผ์ •๊ทœ์ง์ •๊ทœ์ง

2026๋…„ 10์›” 9์ผ์— ๊ฒŒ์‹œ๋จ

์ด ์ฑ„์šฉ๊ณต๊ณ ๋Š” EN๋กœ ๊ฒŒ์‹œ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค

๐ŸŒŸ We're Hiring: IT Helpdesk! ๐ŸŒŸ

We are looking for a dedicated IT Helpdesk professional to join our team in Singapore. If you have at least one year of experience and enjoy solving technical issues, we want to hear from you! You'll play a key role in providing support and ensuring smooth operations for our staff and systems.

๐Ÿ“ Location: Singapore, Singapore

โฐ Work Mode: Work from Office

๐Ÿ’ผ Role: IT Helpdesk

What You'll Do:

๐Ÿ–ฅ๏ธ Provide first-level technical support to staff on hardware, software, and network issues

๐Ÿ”ง Troubleshoot and resolve IT-related problems efficiently

๐Ÿ“ž Respond to helpdesk tickets, emails, and phone inquiries promptly

๐Ÿ—‚๏ธ Document issues and solutions for future reference

๐Ÿš€ Assist with setup, installation, and configuration of IT equipment

๐Ÿ”’ Ensure adherence to security protocols and company policies

What We're Looking For:

โœ… Minimum 1 year of experience in an IT helpdesk or support role

โœ… Strong problem-solving skills and attention to detail

โœ… Good communication skills with a customer-focused mindset

โœ… Familiarity with Windows/Mac OS, networking basics, and common office applications

โœ… Ability to work independently as well as part of a team

Eager to provide excellent IT support? ๐Ÿš€ Apply nowโ€”let's keep things running smoothly together!

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Email

recruiter@tapgrowth.ai

ํ•„์ˆ˜ ๊ธฐ์ˆ 

First-level technical supportHardware troubleshootingSoftware troubleshootingNetworking basics and network troubleshootingHelpdesk ticketing and incident managementDocumentation of issues and solutionsSetup, installation, and configuration of IT equipmentAdherence to security protocols and company IT policiesFamiliarity with Windows and macOSCommon office applications (e.g., Microsoft Office/G Suite)Customer-focused communication and user supportProblem-solving and attention to detail

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Singapore์˜ Tap Growth ai์—์„œ IT Helpdesk | Scovai | Scovai