Head of Engineering

Designation: Head of Engineering

Location: Bengaluru / PAN India

Function: Engineering / Facility Management

Preferred Industry: IFMS (Facilities Management)

Reporting To: COO

Role Overview

The Head of Engineering will be responsible for providing strategic and operational leadership across engineering and technical services, ensuring high standards of facility reliability, asset performance, safety, compliance, cost efficiency and client satisfaction. The role will lead regional/multi-site engineering operations across commercial, IT/ITES, data center, industrial, retail and other critical environments.

Key Responsibilities

• Lead end-to-end engineering operations across multiple facilities/sites, ensuring uninterrupted and reliable technical services.
  
• Own the performance of MEP, HVAC, electrical, DG, BMS, fire & life safety, utilities and other critical engineering systems.
  
• Develop and implement preventive, predictive and breakdown maintenance strategies to maximize asset uptime and lifecycle performance.
  
• Drive technical audits, engineering governance, SOP implementation, process standardization and operational excellence across sites.
  
• Lead transition of new facilities/projects from construction or project stage into steady-state operations.
  
• Manage engineering budgets, including OPEX, CAPEX, AMC, procurement and cost optimization, while ensuring commercial discipline.
  
• Ensure compliance with statutory requirements, HSE standards, fire & life safety norms, environmental requirements and applicable ISO standards.
  
• Lead technical teams through recruitment, capability development, training, performance management and succession planning.
  
• Manage engineering vendors, OEMs, contractors and service partners, including RFPs, tendering, negotiations, AMC finalization and performance governance.
  
• Act as the senior technical interface for key clients and stakeholders, driving governance reviews, service improvement and customer satisfaction.
  
• Support business development through technical solutions, transition planning, solution design, estimation and operational inputs for new opportunities.
  
• Establish engineering KPIs, dashboards and reporting mechanisms to monitor asset performance, SLA adherence, energy consumption, downtime and service quality.
  
• Drive root-cause analysis and corrective/preventive actions for recurring technical failures.
  
• Liaise with government authorities, statutory bodies, consultants and external agencies wherever required.
  

Key Performance Areas

• Engineering service delivery and asset uptime
  
• Preventive & predictive maintenance compliance
  
• Technical risk and statutory compliance
  
• OPEX/CAPEX management and cost optimization
  
• Energy and utility efficiency
  
• Client satisfaction and SLA performance
  
• Engineering audits and process governance
  
• Vendor and contractor performance
  
• Team productivity and capability development
  

Requirements

• 15+ years of experience in Engineering, Facilities Management, IFM, Property/Asset Management or Technical Operations.
  
• Strong experience managing multi-site / regional engineering operations with large and technically complex facilities.
  
• Proven exposure to IT/ITES, commercial, industrial, data center, retail, pharma or other critical environments.
  
• Strong understanding of MEP systems, asset management, maintenance engineering, projects and statutory compliance.
  
• Engineering degree, preferably Electrical/Mechanical, with relevant professional certifications in Facilities/Engineering/ISO/HSE being advantageous.
  
• Strong leadership, communication, negotiation, client management and strategic decision-making capabilities.