Rapsys Technologies Pte Ltd.
Assistant Manager (Arbitrator & Case Management)
Mumbai, INفي الموقعدائمدوام كامل
تم النشر في 30 سبتمبر 2026
تم نشر هذه الوظيفة باللغة EN
🌟 We're Hiring: Assistant Manager (Arbitrator & Case Management)! 🌟
Location: Mumbai
Work Mode: Work from Office
Employment Type: Full-time
Experience: 1+ years
Key Responsibilities:
- Identify and source potential arbitrators for empanelment.
- Manage the complete onboarding process, including documentation, responsibilities, fee structure, and case-handling guidelines.
- Conduct training sessions for newly onboarded arbitrators.
- Organize refresher training sessions and workshops.
- Prepare training materials, FAQs, manuals, and support documents.
- Coordinate with arbitrators regarding ongoing disputes and hearings.
- Schedule hearings and coordinate the passing of orders.
- Manage communication channels and WhatsApp groups.
- Maintain updated records of arbitrators, training sessions, and certifications.
- Collect feedback from arbitrators and coordinate improvements.
Requirements:
- LLB, B.Com, BMS, or a related qualification.
- 1+ years of experience in stakeholder management, training, legal, arbitration, or related roles.
- Strong communication and interpersonal skills.
- Good coordination and organizational skills.
- Strong analytical and problem-solving abilities.
- Good knowledge of MS Word, Excel, and PowerPoint.
- Comfortable learning and working with technology and digital platforms.
- Ability to work independently in a fast-paced environment.
Eager to be part of a dynamic team? 🚀 Apply now and help us deliver fair outcomes!
ملخص الدور
نوع الوظيفة
دوام كامل
البريد الإلكتروني
dimple.t@rapsystechnologies.com
المهارات المطلوبة
Arbitrator sourcing and empanelmentOnboarding process management (documentation, fee structures, case-handling guidelines)Training delivery and facilitation (new joiners and refresher workshops)Training materials development (manuals, FAQs, support documents)Stakeholder management and coordination with arbitratorsHearing scheduling and order coordinationCommunication channel management (including WhatsApp groups)Record keeping and certification trackingFeedback collection and process improvement coordinationKnowledge of legal and arbitration processesProficiency in Microsoft Word, Excel, and PowerPointComfort with digital platforms and technology adoptionAnalytical and problem-solving skillsAbility to work independently and organizational/time management
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