Head of Business Services Outsourcing (BSO) & Tax Department

About BDO

BDO East Africa (Rwanda) Ltd is a leading professional services firm providing Audit & Assurance, Tax, Advisory, Risk Advisory, Corporate Finance, and Business Services Outsourcing solutions to a diverse portfolio of local, regional, and international clients.

We are seeking a highly accomplished and strategic finance professional to lead our Business Services Outsourcing (BSO) and Tax Department. This executive-level position offers a unique opportunity to oversee the delivery of outsourced finance and tax services while providing high-level strategic advisory support to a diverse portfolio of clients.

The successful candidate will be responsible for driving the department's growth, ensuring operational excellence, strengthening client relationships, and providing expert guidance on financial, tax, regulatory, and business matters. The role requires a visionary leader with exceptional technical expertise, commercial acumen, and proven experience managing complex client engagements and multidisciplinary teams.

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Key Responsibilities

Strategic Leadership and Management

v  Provide overall leadership and strategic direction for the Business Services Outsourcing and Tax Department.

v  Develop and implement departmental strategies, objectives, and operational plans aligned with the firm's vision and growth ambitions.

v  Drive service excellence, innovation, and continuous improvement across all engagements.

v  Contribute to the firm's strategic decision-making and business development initiatives.

Financial Advisory and Business Support Services

v  Advise clients on financial management, budgeting, forecasting, cash flow management, business planning, and performance improvement.

v  Review and interpret financial information to support sound business decision-making.

v  Deliver practical and value-adding solutions to enhance clients' financial and operational performance.


Business Services Outsourcing

v  Oversee the delivery of outsourced accounting, finance, payroll, and related business support services.

v  Ensure the timely and accurate preparation of management accounts, financial statements, and statutory reports.

v  Establish and maintain effective financial controls and reporting frameworks.

v  Monitor engagement performance to ensure service quality, efficiency, and client satisfaction.


Tax Advisory and Compliance

v  Lead the firm's tax practice and provide expert tax advisory services.

v  Oversee tax compliance, tax planning, tax audits, and tax dispute resolution services.

v  Ensure clients comply with applicable tax laws, regulations, and reporting requirements.

v  Identify opportunities for tax efficiency while maintaining the highest ethical and professional standards.

v  Build and maintain effective relationships with regulatory agencies and tax authorities.


Business Development and Client Relationship Management

v  Develop and maintain strong relationships with existing and prospective clients.

v  Identify opportunities to expand the firm's service offerings and client portfolio.

v  Lead proposal development, presentations, and client engagements.

v  Contribute to departmental revenue growth and profitability targets.

People Leadership and Talent Development

v  Lead, mentor, and develop a high-performing team of finance, accounting, and tax professionals.

v  Foster a culture of professionalism, collaboration, accountability, and continuous learning.

v  Oversee performance management, coaching, and succession planning initiatives.

v  Ensure the team maintains the highest levels of technical competence and professional excellence.

Governance, Risk and Compliance

v  Strengthening governance, risk management, and internal control frameworks across client engagements.

v  Ensure compliance with professional standards, regulatory requirements, and internal policies.

v  Identify and mitigate financial, operational, and compliance risks.

v  Support quality assurance reviews and continuous improvement initiatives.


Academic Qualifications

Ø  Bachelor’s degree in accounting, Finance, Business Administration, or a related field.

Ø  A master’s degree in finance, Accounting, Business Administration (MBA), or a related discipline will be an added advantage.


Professional Qualifications

Applicants must possess a recognized professional qualification, such as:

Ø  ACCA, CPA, CFA


Experience

Ø  Minimum of ten (10) years of progressive experience in finance, accounting, taxation, business advisory, or related professional services.

Ø  At least five (5) years of experience in a senior leadership position.

Ø  Demonstrated experience leading finance, accounting, business advisory, or outsourcing functions.

Ø  Strong knowledge of ISAs, IFRS, professional ethics and independence requirements, quality management standards, and risk management.

Ø  Proven expertise in financial management, taxation, client advisory services, and business operations.

Ø  Experience within a professional services, consulting, audit, or advisory firm will be a distinct advantage.

Competencies

The successful candidate will demonstrate:

Ø  Strong leadership and people management capabilities.

Ø  Excellent strategic, commercial, and financial acumen.

Ø  Advanced knowledge of financial reporting, taxation, and regulatory compliance.

Ø  Strong client relationship and stakeholder management skills.

Ø  Exceptional analytical, problem-solving, and decision-making abilities.

Ø  Excellent communication, negotiation, and presentation skills.

Ø  Proven ability to drive business growth and operational excellence.

Ø  High standards of integrity, professionalism, and ethical conduct.


How to Apply

Interested candidates should submit:

• A detailed Curriculum Vitae (CV).
  
• Application Letter
  
• Copies of academic and professional qualifications.
  
• Contact details of at least three professional referees.
  

Applications should be submitted via https://bdowb.zohorecruit.com/jobs/Careers no later than 19th  October 2026.


All Applications will be treated with strict confidentiality

Only shortlisted candidates will be contacted.