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Berlin Agency

Client Benefits Specialists

Birmingham, USOn-sitePermanentFull-time

Posted Sep 9, 2026

Berlin Agency is seeking motivated, dependable individuals to join our team as Client Benefits Specialists. This role focuses on helping individuals and families understand options designed to protect their health, income, families, and homes.

What You’ll Do

  • Connect with prospective and existing clients
  • Identify clients’ protection needs and financial priorities
  • Educate clients about life insurance, health-related benefits, and mortgage protection options
  • Explain available coverage and help clients select appropriate solutions
  • Complete applications and maintain accurate client records
  • Follow up with clients and provide ongoing service
  • Participate in training and professional development

Requirements

What We’re Looking For

  • Strong communication and people skills
  • Professional, dependable, and self-motivated
  • Comfortable speaking with clients by phone and/or video
  • Ability to learn new products and systems
  • Customer service or sales experience is helpful but not required
  • Must be willing and eligible to obtain the appropriate state insurance license if not already licensed

Benefits

What We Offer

  • Remote work opportunity
  • Flexible scheduling
  • Training and ongoing support
  • Opportunities for professional growth
  • Performance-based compensation
  • Access to multiple insurance and protection solutions to help meet clients’ needs

About Berlin Agency

Berlin Agency works with individuals and families to help them understand insurance and protection options, including life insurance and mortgage protection. Our goal is to provide clients with clear information so they can make informed decisions about protecting the people and things that matter most to them.

Role snapshot

Job type

Full-time

Required skills

Client communication (verbal and written)Relationship-building with prospective and existing clientsNeeds assessment / financial protection analysisInsurance and benefits education (life, health-related, mortgage protection)Consultative selling / solution recommendationApplication processing and accurate recordkeepingClient follow-up and ongoing account managementPhone and video-based client interactionAbility to learn new products and systemsInsurance licensing and regulatory compliance (willingness to obtain state license)Self-motivation and time management for remote workCustomer service skills

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