Associate/Senior Associate - Corporate Volunteering (Partner Success)

About the role
The Senior Associate – Corporate Volunteering is responsible for managing assigned corporate volunteering accounts and building strong, long-term partner relationships. The role involves understanding partner objectives, recommending relevant volunteering opportunities, planning and coordinating employee volunteering programs, and ensuring a positive partner and volunteer experience.

Roles and Responsibilities:

1. Corporate Account Management

• Manage assigned corporate volunteering accounts and serve as the primary point of contact for day-to-day engagement.
  
• Conduct regular outreach with partners to plan quarterly and monthly volunteering calendars.
  
• Coordinate with partners to identify and schedule suitable volunteering initiatives.
  
• Build strong working relationships to drive repeat participation and long-term engagement.
  
• Track partner satisfaction, gather feedback through NPS and other mechanisms, and coordinate actions to improve the partner experience.
  

2. Partner Engagement & Cross-Selling

• Identify opportunities to introduce partners to relevant volunteering programs and initiatives across Bhumi.
  
• Promote new engagement opportunities aligned with partner interests and objectives.
  
• Support increased partner participation across multiple volunteering formats and programs.
  

3. Internal Coordination & Process Management

• Coordinate with internal teams to ensure readiness for upcoming volunteering initiatives.
  
• Ensure all relevant stakeholders are informed and aligned on program timelines, requirements, and responsibilities.
  
• Monitor adherence to internal processes and follow up on pending action items.
  
• Escalate risks or delays that may impact partner commitments.
  

4. Reporting & Operational Follow-up

• Coordinate with relevant teams to ensure timely submission of event reports, impact reports, and partner communications.
  
• Maintain accurate account trackers, engagement records, and documentation.
  
• Track key account metrics, including participation, engagement, and reporting status
  

Educational Qualification/Experience

• Educational Degree : Bachelors in any relevant field
  
• Relevant Experience(in years) : 2-3 years
  

Knowledge & Skill sets required

• Strong relationship management and stakeholder engagement skills.
  
• Understanding of corporate volunteering, CSR or employee engagement programs.
  
• Strong coordination and follow-through.
  
• Excellent written and verbal communication skills.
  
• Ability to manage multiple accounts and priorities.
  
• Strong problem-solving and attention to detail.
  
• Proactive and collaborative approach.
  

Other

• Scope : Full Time
  
• Expected Start Date: Immediate
  
• Location: Chennai/Bangalore