Customer Service Representative (Healthcare)

🌟We're Hiring: Customer Service Representative!🌟

We are looking for friendly, customer-focused individuals to join our team as Customer Service Representatives. In this role, you will assist members with their healthcare benefits, eligibility, claims, and other inquiries while helping them make informed decisions about their healthcare. If you have good English communication skills, enjoy helping people, and are eager to build your career, this is a great opportunity for you!

• Location: Onsite
• Role: Customer Service Representative
• Experience: No experience required for eligible educational qualifications
• Work Schedule: Shifting schedules

What You'll Do:

• Address customer inquiries and concerns related to healthcare benefits, eligibility, and claims
• Educate members about healthcare options, benefit plans, and quality care providers
• Assist members with appointment scheduling and connect them with the appropriate internal specialists
• Provide timely resolutions and follow up to ensure customer satisfaction
• Help members, families, healthcare facilities, and health professionals feel confident in the care and support they receive
• Maintain a customer-focused approach while delivering exceptional service

What We're Looking For:

✅ Senior high school graduates — no experience required

✅ College undergraduates — no experience required

✅ Junior high school graduates or high school graduates under the old curriculum — at least 0–6 months of voice experience

✅ Good English communication skills (spoken and written)

✅ Willingness to work onsite

✅ Flexibility to work on shifting schedules

✅ Strong problem-solving skills and a customer-first mindset

Ready to make a difference? 🚀 Apply now and start your journey toward a rewarding career in customer service!