Position: Oracle PPM Functional Consultant

Shift Timings: 2PM to 11PM IST

Location: Chennai/Hyderabad/Pune/Gurgaon/Bangalore - Hybrid (Onsite - 3days a week)

Job Description: We are seeking an Oracle Fusion Cloud : Finance PPM (Project Portfolio Management) Consultant with at least 5 years of experience in Oracle Projects, including Costing and Billing modules, to join our team in a support-focused role. The ideal candidate will have a strong background in Oracle Projects and possess excellent communication skills to provide high-quality support to our clients.

Key Responsibilities:

Provide daily support and maintenance for Oracle Fusion Cloud Finance: Projects, with a primary focus on Costing and Billing modules.

Troubleshoot and resolve user issues, system errors in a timely manner.

Collaborate with business users to understand support requests and deliver effective solutions.

Work & deliver Enhancements

Monitor business flows and proactively identify potential issues.

Participate in root cause analysis and recommend process improvements.

Document support activities, resolutions, and standard operating procedures.

Ensure seamless communication with stakeholders and deliver excellent client service.

Qualifications:

Minimum of 5 years’ experience in Oracle Projects, specifically in Costing and Billing modules.

Proven experience in an application support environment, ideally within Oracle PPM.

Strong understanding of Oracle Cloud PPM and business processes related to project management.

Bachelor’s degree in Information Technology, Business, Finance, or a related field (or equivalent experience).

Desired Skills:

Excellent verbal and written communication skills.

Strong analytical and problem-solving capabilities.

Ability to manage multiple support requests and prioritize tasks effectively.

Experience with incident management, Service Requests, Problem Management and support ticketing systems.

Experience with other Oracle modules is a plus.

Flexible to work in Shifts

Erforderliche Kompetenzen

Oracle Fusion Cloud PPMOracle Projects - Costing moduleOracle Projects - Billing moduleApplication support for Oracle PPMIncident Management and ITSM / ticketing systemsTroubleshooting and Root Cause AnalysisProject management business processes (project financials)Verbal and written communicationStakeholder communication and client serviceAnalytical and problem-solvingPrioritization and multi-request support managementDelivering enhancements and configurationsDocumentation and creation of standard operating proceduresMonitoring business flows and proactive issue identificationFlexibility to work shifts / off-hours support

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