Senior Accounts Specialist - Vertoz

What we want:

We are looking for a Sr. Accounts Executive who will be responsible for managing end-to-end accounts receivable collections for USA and India customers by ensuring timely recovery of outstanding payments, reducing overdue receivables, and maintaining healthy cash flow. The role involves customer follow-ups, aging analysis, dispute resolution, coordination with Sales and Finance teams, MIS reporting, DSO monitoring, and driving collection process improvements while maintaining accurate documentation and compliance with audit requirements.

Who we are:

Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here.

What you will do:

•Manage end-to-end collections for USA and India customer portfolio.

•Conduct regular follow-up with customers for overdue invoices through email and calls.

•Ensure timely recovery of outstanding receivables as per agreed credit terms.

•Track aging buckets and prioritize high value / critical overdue accounts.

•Coordinate with internal Sales / Account Management / Finance teams for payment support.

•Resolve billing disputes, short payments, deductions, and invoice mismatches.

•Share Statements of Account (SOA), invoice copies, ledger confirmations, and supporting documents with customers.

•Maintain collection notes, customer commitments, and follow-up tracker.

•Monitor DSO (Days Sales Outstanding) and recommend reduction strategies.

•Prepare weekly and monthly collection MIS reports.

•Escalate long overdue accounts to management with recovery action plan.

•Support legal / suspension / hold process for chronic overdue customers where required.

•Ensure proper documentation and audit trail of collection communication.

Requirements

• 5+ years in Collections / Accounts Receivable / OTC process
• Strong knowledge of Accounts Receivable and Collections process.
• Experience in handling USA and India customer portfolios.
• Hands-on experience in Oracle NetSuite preferred.
• Excellent verbal and written communication skills.
• Strong negotiation and follow-up capability.
• Advanced Excel skills (Pivot, VLOOKUP/XLOOKUP, MIS reporting).
• Experience with automation tools such as Power BI / Power Automate preferred.
• Ability to work in time-sensitive and target-driven environment.

Benefits

•No dress codes

•Flexible working hours

•5 days working

•24 Annual Leaves

•International Presence

•Celebrations

•Team outings