Head of ISO and Compliance Governance

Guildhall is recruiting for AI technology company headquartered in Dubai, developing intelligent software solutions that optimize building operations, energy efficiency, and smart infrastructure. Its AI platform is deployed across commercial real estate, hospitality, and enterprise environments, helping organizations automate building management and improve operational performance.

This is a unique opportunity to build the company's global ISO and compliance function from the ground up, working directly with executive leadership to establish scalable governance frameworks and implement AI-driven compliance automation across international operations.

Key Responsibilities:

• Lead the global implementation and management of ISO 9001:2015 and ISO/IEC 27001:2022 management systems.
• Develop, implement, and maintain the company's Quality Management System (QMS) and Information Security Management System (ISMS).
• Own the complete certification lifecycle, including planning, implementation, internal audits, management reviews, external certification audits, surveillance audits, and continual improvement activities.
• Design and maintain quality manuals, policies, procedures, process documentation, risk registers, and compliance records.
• Develop standardized governance frameworks that can be deployed across multiple international offices.
• Ensure all new global operations achieve ISO certification within the company's expansion timeline.
• Lead internal and external audits while coordinating with certification bodies and external auditors.
• Drive process improvement initiatives using risk-based thinking and measurable quality objectives.
• Develop AI-enabled compliance automation solutions to improve audit readiness, documentation, monitoring, and reporting.
• Partner with Engineering, Product, Operations, IT, Legal, HR, and executive leadership to embed compliance into business operations.
• Monitor regulatory changes and industry best practices affecting quality management, information security, privacy, and AI governance.
• Deliver executive reporting, compliance dashboards, KPIs, and management review presentations.
• Build compliance awareness across the organization through training, coaching, and continuous engagement.

Qualifications:

• Bachelor's degree in Information Security, Computer Science, Engineering, Business, Quality Management, or a related discipline.
• 10+ years of experience in Governance, Risk & Compliance (GRC), Information Security, Quality Management, or Compliance leadership.
• Proven experience owning and managing both ISO 9001:2015 and ISO/IEC 27001:2022 within an organization.
• Demonstrated hands-on experience implementing complete ISO management systems from the ground up, including:

Quality manuals

Process mapping

Internal audits

External certification audits

Management reviews

Corrective and preventive actions (CAPA)

Continuous improvement programs

• Experience maintaining certified ISO environments across multiple business units or international operations.
• Strong background within technology, SaaS, cloud, fintech, AI, or digital products.
• Experience working directly with executive leadership and cross-functional stakeholders.
• Excellent understanding of risk management, governance frameworks, and compliance best practices.
• Strong communication, stakeholder management, and leadership skills.
• Professional certifications such as ISO 9001 Lead Auditor/Lead Implementer, ISO 27001 Lead Auditor/Lead Implementer, CISSP, CISM, CRISC, or equivalent are highly desirable.
• Experience with AI governance frameworks (e.g., ISO 42001) or compliance automation technologies is an advantage.