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Brightsky

Brightsky

Product Manager - Crypto

Belize City, BZPresencialPermanenteTempo integral

Publicado 6 de out. de 2026

Esta vaga foi publicada em EN

We are looking for an experienced Product Manager to help define, build, and improve the

product experience for our online crypto casino and sportsbook. This is a senior, hands-on role

for someone with strong expertise in iGaming product management, casino and sportsbook

journeys, crypto payments, player engagement, retention, conversion, and platform

optimization.

This role requires an experienced Crypto iGaming product professional who can operate

independently, player experience opportunities, write clear product requirements, prioritise

effectively, and drive execution from idea to launch.

Responsibilities

What We’re Looking For

● 5+ years of experience in Product Management within the online Crypto casino and

sportsbook industry.

● Strong understanding of casino and sportsbook player journeys, including registration,

onboarding, KYC, deposits, withdrawals, bonuses, gameplay, loyalty, retention, and

responsible gaming.

● Proven experience owning digital products or major product areas from discovery

through delivery and optimisation.

● Experience writing detailed product requirements, user stories, acceptance criteria,

process flows, and technical specifications.

● Strong understanding of crypto casino payments, including cryptocurrencies, blockchain

networks, wallet addresses, transaction confirmations, deposit statuses, withdrawal

flows, and payment provider integrations.

● Experience improving conversion funnels, payment performance, player engagement,

retention, and lifetime value.

● Experience using analytics tools, dashboards, funnels, event tracking, player

segmentation, and behavioural data to support product decisions.

● Strong understanding of UX principles and experience working closely with product

designers.

● Experience working with frontend, backend, QA, DevOps, BI, Compliance, Risk, CRM,

Marketing, Casino, Sportsbook, and Customer Support teams.

● Experience managing product backlogs and prioritising competing business, player,

technical, and regulatory requirements.

● Experience working in agile development environments and supporting sprint planning,

backlog refinement, testing, release management, and post-launch reviews.

● Strong understanding of iGaming bonuses, promotions, wagering requirements, loyalty

programmes, VIP journeys, missions, tournaments, and player reward mechanics.

● Experience with Curacao or Anjouan iGaming regulatory environments.

● Understanding of KYC, AML, responsible gaming, sanctions, geolocation, restricted

jurisdictions, and player protection requirements.

● Strong analytical and problem-solving skills, with the ability to identify root causes rather

than only treating visible symptoms.

● Ability to challenge weak assumptions, unclear requirements, unrealistic timelines, and

poorly defined product ideas.

● Strong stakeholder management and communication skills.

● Excellent written documentation skills and ability to communicate complex product

requirements clearly.

● Comfortable operating in a fast-moving, early-stage, or scaling business with incomplete

processes and changing priorities.

● Able to work independently, take ownership, and drive initiatives forward without

constant supervision

Requirements

What You’ll Be Doing

● Collaborate on product initiatives across casino, sportsbook, onboarding, payments,

bonuses, loyalty, promotions, retention, player accounts, and responsible gaming.

● Identify product problems and opportunities using player behaviour, analytics, customer

feedback, competitor research, and business priorities.

● Define clear product requirements, user stories, acceptance criteria, process flows, edge

cases, and success metrics.

● Manage initiatives from discovery and design through development, testing, launch, and

post-launch optimisation.

● Work closely with UX/UI, frontend, backend, QA, DevOps, and third-party providers to

deliver intuitive and commercially effective player experiences.

● Improve key journeys, including registration, KYC, deposits, withdrawals, game

discovery, betting, bonuses, loyalty, promotions, and account management.

● Improve casino and sportsbook navigation, search, filters, bet placement, reward

visibility, personalisation, and overall usability.

● Optimise crypto payment journeys across currencies, networks, wallets, providers,

transaction statuses, and player-facing messaging.

● Work with CRM and Promotions teams to improve bonuses, loyalty mechanics,

missions, tournaments, campaigns, and gamification.

● Build product solutions that improve conversion, first-time deposits, repeat deposits,

engagement, retention, and player lifetime value.

● Assist on prioritizing the product backlog based on player impact, commercial value,

regulatory needs, technical complexity, dependencies, and delivery capacity.

● Support backlog refinement, sprint planning, stakeholder reviews, product

demonstrations, release coordination, and delivery monitoring.

● Identify technical blockers, delivery risks, unclear ownership, scope changes, and

dependencies before they affect timelines.

● Coordinate integrations with game providers, sportsbook platforms, payment providers,

KYC suppliers, CRM tools, analytics platforms, and other third-party systems.

● Work with Compliance and Risk teams to ensure product journeys meet KYC, AML,

responsible gaming, licensing, sanctions, and jurisdictional requirements.

● Assist on defining analytics and reporting requirements, track key product KPIs, and

recommend improvements based on performance data and player feedback.

● Maintain clear product documentation, specifications, roadmaps, release notes, and

stakeholder updates.

Resumo da função

Tipo de vaga

Tempo integral

Email

donna.cunnigham@brightsky.info

Competências necessárias

iGaming Product ManagementCasino & Sportsbook Player JourneysCrypto Payments & Blockchain IntegrationEnd-to-end Product Ownership (discovery through delivery)Writing Product Requirements, User Stories & Acceptance CriteriaConversion Funnel Optimization (deposits, retention, LTV)Analytics, Event Tracking & Player SegmentationUX Principles & Collaboration with Product DesignersAgile Development Practices (sprint planning, backlog refinement, releases)Stakeholder Management & Cross-functional CommunicationRegulatory Compliance for iGaming (KYC, AML, responsible gaming, Curacao/Anjouan)Third-party Integrations Coordination (games, sportsbook, payments, KYC, CRM, analytics)Product Backlog Prioritisation & RoadmappingAnalytical Problem-solving & Root Cause Analysis

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