Equipment Operations and Maintenance Engineer

Industry: Physical AI / Embodied AI — Data Infrastructure & Simulation Technology
Location: Jakarta Pusat, Indonesia (work will primarily take place at local data collection supplier/client bases; additional sites across the country or region may be required as clients operate multiple collection bases with different suppliers)
Employment Type: Full-time (Employment contract to be facilitated through a local HR service provider / Employer of Record, as the company does not currently hold its own legal entity in Southeast Asia)

About the Industry
This role sits within the fast-growing Physical AI space, focused on building the data and evaluation infrastructure that powers embodied AI systems. The broader ecosystem centers on proprietary, full-stack simulation technology enabling scalable synthetic data generation and industrial-grade benchmarking — including automated synthetic data platforms, large-scale human behavior datasets, and industrial-grade evaluation platforms for embodied AI. Organizations in this space collaborate with leading global technology players and research institutions to shape next-generation open-source physical simulation standards, serving enterprise clients worldwide with cutting-edge data and simulation solutions.

Job Responsibilities
1.       Responsible for on-site/online daily hardware fault diagnosis and repair to ensure stable equipment operation.
2.       Handle equipment fault tickets — quickly locate issues, close them out with complete documentation, and record fault logs and resolution steps.
3.       Perform routine O&M tasks including firmware upgrades, parameter configuration, and version updates.
4.       Maintain O&M records and asset inventories, and take charge of asset operations management.
5.       Coordinate and report equipment issues to drive problem resolution and optimization; independently draft local SOPs.

Job Requirements
1.       Proven experience in hardware equipment O&M, with the ability to independently troubleshoot common software and hardware issues.
2.       Familiar with equipment commissioning, basic network configuration, and proficient with common O&M tools.
3.       Detail-oriented, responsible, and execution-driven, with strong problem-solving skills and service awareness.
4.       Proficient in the Linux development environment, with solid Shell and Python scripting skills.
5.       Familiarity with Docker and system services; knowledge of embedded software/hardware is a plus.
6.       Fluent bilingual communication in Chinese and English preferred (e.g., ethnic Chinese, local Chinese, or overseas Chinese candidates); English-only candidates will also be considered. Must be capable of independently managing end-to-end coordination.

Candidate Profile
•       Experience with smart hardware equipment O&M, familiar with the Linux development environment.
•       Both local and Chinese nationals welcome; Chinese-speaking candidates preferred.
•       Approximately 3–5 years of relevant experience.

Compensation
No fixed salary cap — compensation will be aligned with local market benchmarks for similar roles.

Employment Entity Note
As the company does not currently maintain its own legal entity in Southeast Asia, employment contracts will be arranged through a local HR service provider (Employer of Record/EOR.