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Tap Growth ai

Tap Growth ai

Assistant Manager (Arbitrator & Case Management)

Mumbai, INفي الموقعدائمدوام كامل

تم النشر في 30 سبتمبر 2026

تم نشر هذه الوظيفة باللغة EN

🌟 We're Hiring: Assistant Manager (Arbitrator & Case Management)! 🌟

Location: Mumbai
Work Mode: Work from Office
Employment Type: Full-time
Experience: 1+ years

Key Responsibilities:

  • Identify and source potential arbitrators for empanelment.
  • Manage the complete onboarding process, including documentation, responsibilities, fee structure, and case-handling guidelines.
  • Conduct training sessions for newly onboarded arbitrators.
  • Organize refresher training sessions and workshops.
  • Prepare training materials, FAQs, manuals, and support documents.
  • Coordinate with arbitrators regarding ongoing disputes and hearings.
  • Schedule hearings and coordinate the passing of orders.
  • Manage communication channels and WhatsApp groups.
  • Maintain updated records of arbitrators, training sessions, and certifications.
  • Collect feedback from arbitrators and coordinate improvements.

Requirements:

  • LLB, B.Com, BMS, or a related qualification.
  • 1+ years of experience in stakeholder management, training, legal, arbitration, or related roles.
  • Strong communication and interpersonal skills.
  • Good coordination and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Good knowledge of MS Word, Excel, and PowerPoint.
  • Comfortable learning and working with technology and digital platforms.
  • Ability to work independently in a fast-paced environment.

Eager to be part of a dynamic team? 🚀 Apply now and help us deliver fair outcomes!

ملخص الدور

نوع الوظيفة

دوام كامل

البريد الإلكتروني

recruiter@tapgrowth.ai

المهارات المطلوبة

Stakeholder ManagementArbitrator Sourcing and RecruitmentOnboarding Management (documentation, fee structure, guidelines)Training Delivery (conducting sessions and workshops)Training Material Development (manuals, FAQs, support docs)Workshop and Refresher Session CoordinationHearing Scheduling and CoordinationCase Coordination and Liaison with ArbitratorsCommunication Channel Management (including WhatsApp)Recordkeeping and Certification ManagementFeedback Collection and Process ImprovementAnalytical and Problem-SolvingIndependent Working and Time ManagementMS Office & Digital Platform Proficiency (Word, Excel, PowerPoint; learn new platforms)

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