FH
Fincore Hr Solutions
Passenger Service Executive
Kochi, INVor OrtUnbefristetVollzeit
Veröffentlicht am 22. Sept. 2026
Diese Stelle wird in EN ausgeschrieben
We are looking for professional, customer-focused and enthusiastic Male & Female candidates for the position of Passenger Service Executive. The role involves assisting passengers at different stages of their airport journey and providing efficient, courteous customer service.
Key Responsibilities
- Welcome and assist passengers at airport service areas.
- Assist passengers with check-in, boarding, arrival and departure procedures.
- Verify passenger details and assist with boarding passes and travel documentation as required.
- Provide information regarding flight schedules, boarding gates, baggage procedures and airport facilities.
- Assist passengers with baggage-related queries and direct them to the appropriate service counters.
- Guide passengers to check-in counters, security areas, boarding gates and other airport facilities.
- Assist senior citizens, children and passengers requiring special assistance.
- Handle passenger questions, requests and routine complaints professionally.
- Coordinate with airline and airport teams to support smooth passenger movement.
Apply Now - hr.careerair@gmail.com
Requirements
- Freshers are welcome to apply.
- Minimum qualification: 12th Pass / Graduate.
- Good communication skills in Hindi and basic English.
- Basic computer knowledge.
- Positive attitude and willingness to learn
Benefits
- Fresher-friendly opportunity.
- Training will be provided.
- ₹26,000 – ₹31,000 CTC per month
- Growth opportunities within the organization.
- Immediate joining for selected candidates.
Rollenübersicht
Jobart
Vollzeit
Erforderliche Kompetenzen
Telephone/call handlingVerbal communication in HindiBasic English communicationProduct and service knowledge deliveryCustomer issue resolution/problem-solvingCustomer interaction record-keeping/documentationCustomer follow-up managementInternal team coordination/cross-functional communicationBasic computer literacyPositive attitude and willingness to learn (learning agility)Customer service orientation
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