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Fincore Hr Solutions

Passenger Service Executive

Kochi, INVor OrtUnbefristetVollzeit

Veröffentlicht am 22. Sept. 2026

Diese Stelle wird in EN ausgeschrieben

We are looking for professional, customer-focused and enthusiastic Male & Female candidates for the position of Passenger Service Executive. The role involves assisting passengers at different stages of their airport journey and providing efficient, courteous customer service.

Key Responsibilities

  • Welcome and assist passengers at airport service areas.
  • Assist passengers with check-in, boarding, arrival and departure procedures.
  • Verify passenger details and assist with boarding passes and travel documentation as required.
  • Provide information regarding flight schedules, boarding gates, baggage procedures and airport facilities.
  • Assist passengers with baggage-related queries and direct them to the appropriate service counters.
  • Guide passengers to check-in counters, security areas, boarding gates and other airport facilities.
  • Assist senior citizens, children and passengers requiring special assistance.
  • Handle passenger questions, requests and routine complaints professionally.
  • Coordinate with airline and airport teams to support smooth passenger movement.
Note - Only Interested candidates share your resume - 639O792567

Apply Now - hr.careerair@gmail.com



Requirements

  • Freshers are welcome to apply.
  • Minimum qualification: 12th Pass / Graduate.
  • Good communication skills in Hindi and basic English.
  • Basic computer knowledge.
  • Positive attitude and willingness to learn


Benefits

  • Fresher-friendly opportunity.
  • Training will be provided.
  • ₹26,000 – ₹31,000 CTC per month
  • Growth opportunities within the organization.
  • Immediate joining for selected candidates.


Rollenübersicht

Jobart

Vollzeit

Erforderliche Kompetenzen

Telephone/call handlingVerbal communication in HindiBasic English communicationProduct and service knowledge deliveryCustomer issue resolution/problem-solvingCustomer interaction record-keeping/documentationCustomer follow-up managementInternal team coordination/cross-functional communicationBasic computer literacyPositive attitude and willingness to learn (learning agility)Customer service orientation

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