Data Centre Resident Engineer

🌟 We're Hiring: Data Centre Resident Engineer! 🌟

We are looking for a skilled and dedicated Data Centre Resident Engineer to join our team in Singapore. The ideal candidate will have hands-on experience managing data center operations, troubleshooting technical issues, and ensuring the smooth functioning of critical infrastructure. If you have a passion for technology and thrive in fast-paced environments, we want to hear from you!

📍 Location: Singapore, Singapore

⏰ Work Mode: Work from Office

💼 Role: Data Centre Resident Engineer

Job Description

We are seeking a detail-oriented and analytical Data Centre Resident Engineer to join our team in Singapore. In this role, you will be responsible for the day-to-day operations and maintenance of our data center infrastructure, ensuring optimal performance, reliability, and security of our critical systems. As a resident engineer, you will provide on-site technical support and be the first point of contact for operational issues, working efficiently to resolve incidents and maintain our infrastructure at peak performance.

• - Conduct regular physical inspections of IT infrastructure and equipment
• - Monitor and report on the operational status of systems, servers, and network devices
• - Identify and escalate hardware issues or anomalies to the appropriate technical teams
• - Document findings and maintain accurate health check records
• - Provide secure escort services for authorised personnel, vendors, and contractors within restricted data centre areas
• - Verify access credentials and ensure compliance with security protocols
• - Maintain visitor logs and ensure all escorted activities adhere to facility security policies
• - Safely handle and relocate IT equipment, servers, and hardware within the data centre
• - Coordinate with technical teams to ensure proper handling procedures
• - Update asset inventory and configuration records following equipment moves
• - Ensure compliance with safety standards and minimise operational disruption
• - Perform tape backup operations, including loading, unloading, and storage of backup media
• - Follow established backup schedules and procedures
• - Verify backup completion and report any failures or issues
• - Maintain secure storage and proper labelling of backup tapes
• - Coordinate with off-site storage vendors as required
• - Respond to urgent on-site support requests from remote technical teams
• - Assist with KMS (Key Management System) access requests
• - Support GDC (Government Data Centre) security seal requests and verification
• - Manage rack access permissions and maintain the RE Rack Access List
• - Perform other operational tasks as assigned to support data centre operations

Qualifications

• - Proven experience in data center operations or IT infrastructure management
• - Strong knowledge of server hardware, networking equipment, and data center architecture
• - Proficiency with monitoring and alerting systems commonly used in data center environments
• - Solid understanding of physical infrastructure components including cooling, power distribution, and backup systems
• - Experience with incident response and troubleshooting methodologies
• - Excellent organizational and documentation skills
• - Strong analytical and problem-solving abilities
• - Effective communication skills and ability to work collaboratively with technical teams
• - Preferred: ITIL certification or equivalent industry certification
• - Preferred: Experience with data center management tools and software
• - Preferred: Knowledge of industry standards such as ISO 27001 or Uptime Institute best practices
• - Preferred: Experience with virtualization platforms and cloud infrastructure