Store Manager - Automotive Repair Shop

Store Manager – Automotive Repair Shop

We are seeking an experienced and dependable Store Manager to oversee the daily operations of a busy automotive repair shop specializing in brake service and general auto repair. This position requires strong leadership, customer service, sales, and organizational skills.

Responsibilities:

• Oversee daily store and shop operations
  
• Manage, train, and support mechanics and front-counter staff
  
• Schedule employees and help maintain proper staffing levels
  
• Greet customers and assist with service questions and repair needs
  
• Prepare estimates, explain recommended repairs, and obtain customer approval
  
• Schedule repair appointments and manage workflow throughout the shop
  
• Monitor sales, productivity, labor costs, and overall store performance
  
• Handle customer concerns professionally and work to resolve issues
  
• Ensure parts and supplies are ordered and properly stocked
  
• Process payments, invoices, and other store paperwork
  
• Maintain accurate customer and service records
  
• Ensure the shop remains clean, organized, and compliant with safety procedures
  
• Help meet sales and customer-service goals while maintaining quality workmanship
  

Requirements

• Previous management or supervisory experience preferred
  
• Automotive repair, tire, brake, or service-center experience strongly preferred
  
• Strong customer service and communication skills
  
• Ability to lead and motivate a team
  
• Comfortable discussing automotive repairs and services with customers
  
• Strong sales, organization, and problem-solving skills
  
• Ability to multitask in a fast-paced environment
  
• Basic computer and point-of-sale system experience
  
• Valid driver’s license preferred
  
• Dependable and professional with strong attention to detail
  

Ideal Candidate:
A hands-on leader who understands automotive service, can manage both employees and customers effectively, and is focused on keeping the shop productive, organized, and profitable.