IT Project Manager with Appian

Key Responsibilities

Delivery Management

• Lead end-to-end delivery of projects and programs across the application development lifecycle.
  
• Ensure delivery commitments are achieved with respect to scope, schedule, cost, and quality.
  
• Manage project plans, milestones, dependencies, and deliverables.
  
• Oversee Agile, Scrum, Waterfall, or Hybrid delivery methodologies.
  
• Drive release planning, deployment, and transition activities.
  

Client & Stakeholder Management

• Build and maintain strong relationships with client stakeholders.
  
• Act as the primary escalation point for delivery-related issues.
  
• Conduct regular governance meetings, project reviews, and steering committee discussions.
  
• Communicate project status, risks, and mitigation plans to stakeholders.
  
• Ensure high levels of customer satisfaction and service excellence.
  
• Financial Management
  
• Manage project budgets, revenue forecasts, and cost controls.
  
• Monitor project profitability and resource utilization.
  
• Track billing milestones and support invoicing activities.
  
• Identify opportunities for revenue growth and operational efficiencies.
  
• Ensure financial targets and contractual obligations are achieved.
  
• Resource & Team Management
  
• Lead and manage project managers, scrum masters, technical leads, and delivery teams.
  
• Drive workforce planning and resource allocation.
  
• Support employee development, coaching, mentoring, and performance management.
  
• Foster a collaborative and high-performance work environment.
  
• Manage succession planning and talent development initiatives.
  
• Risk & Issue Management
  
• Identify and proactively manage project risks and issues.
  
• Develop mitigation and contingency plans.
  
• Escalate critical risks to senior leadership as required.
  
• Maintain RAID logs and delivery governance artifacts.
  
• Ensure business continuity and operational resilience.
  
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