Operation Associate

We are looking for a detail-oriented, organized, and proactive Operations Associate to support the smooth execution of our day-to-day business operations.

The role will involve coordinating with clients, internal teams, and management; supporting client onboarding; maintaining operational records; monitoring tasks and deliverables; and ensuring that processes are completed accurately and on time.

Key Responsibilities:

• Coordinate onboarding of new clients to Talent Connects.

• Collect required information and documents from clients.

• Coordinate with clients to ensure timely completion of onboarding activities.

• Maintain client onboarding trackers and follow up on pending activities.

• Support clients with basic operational related queries.

• Identify operational gaps and communicate them to the relevant team.

• Follow up on assigned tasks and ensure timely closure.

Required Qualifications

• Bachelor's degree in Business Administration, Management, HR, Operations, or a related field.

• 1–3 years of experience in operations, administration, client coordination, customer success, HR, or a related role.

• Good command of written and spoken English and Nepali.

• Strong proficiency in Microsoft Office / Google Workspace.

• Good knowledge of Excel/Google Sheets.

• Strong organizational and time-management skills.

• Ability to manage multiple tasks and priorities simultaneously.

• Strong attention to detail and follow-up skills.