Senior Travel Consultant (Lekki -Lagos)

Our client, a fast-growing travel agency, is looking to hire a Senior Travel Consultant to be based in Lagos.

Key Responsibilities

• Oversee the day-to-day operations of the travel agency.
  
• Develop and implement strategies to grow the travel business and increase revenue.
  
• Manage flight bookings, travel packages, visa assistance, and other travel-related services.
  
• Build and maintain relationships with airlines, travel partners, and other industry stakeholders.
  
• Supervise and co-ordinate the travel team to ensure efficient service delivery.
  
• Develop and maintain a strong client base and ensure excellent customer experience.
  
• Handle customer enquiries, complaints, and escalations professionally.
  
• Monitor sales performance and prepare regular reports for management.
  
• Identify new business opportunities, partnerships, and revenue streams.
  
• Ensure compliance with relevant travel industry regulations and operational procedures.
  
• Manage pricing, quotations, invoicing, and other commercial activities related to the travel business.
  

Requirements

• 5 years of relevant experience in the travel agency/ travel management industry.
  
• Candidate must reside within or around Lekki for ease of commute.