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EESI Philippines

EESI Philippines

After Sales Lead

Ortigas Center, PHOn-sitePermanentFull-time

Posted Oct 21, 2026

🌟 We're Hiring: After Sales Lead! 🌟

We are looking for a driven and customer-focused After Sales Lead to oversee our after-sales operations, ensuring exceptional service delivery and client satisfaction. The ideal candidate will have at least 3 years of relevant experience, strong leadership skills, and a passion for building lasting customer relationships.

πŸ“ Location: Ortigas Center, Philippines

⏰ Work Mode: Work from Office

πŸ’Ό Role: After Sales Lead

What You'll Do:

πŸ”§ Manage and lead the after-sales team to deliver top-notch customer support

πŸ“ž Address customer concerns and resolve issues efficiently

πŸ“ˆ Monitor key performance indicators (KPIs) and implement process improvements

🀝 Build strong relationships with clients to ensure repeat business

πŸ“ Prepare regular reports on after-sales activities and feedback

πŸ’‘ Collaborate with other departments to enhance overall service quality

What We're Looking For:

βœ… Minimum 3 years of experience in after-sales or related field

βœ… Excellent communication and interpersonal skills

βœ… Strong problem-solving abilities and attention to detail

βœ… Proven leadership and team management experience

βœ… Ability to work onsite in Ortigas Center, Philippines

βœ… Customer-oriented mindset with a proactive approach

If you're ready to elevate the customer experience and grow your career with us, apply now! πŸš€

Role snapshot

Job type

Full-time

Email

mary.pena@eesiphilippines.com

Required skills

After-Sales Operations ManagementTeam LeadershipCustomer Support and Service DeliveryCustomer Issue ResolutionKPI MonitoringProcess ImprovementClient Relationship ManagementAfter-Sales ReportingCross-Functional CollaborationCommunicationInterpersonal SkillsProblem-SolvingAttention to DetailCustomer-Centricity

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After Sales Lead at EESI Philippines in Ortigas Center | Scovai | Scovai