Member Services Leader - La Crosse + Onalaska

The Y is here for our community to provide a place for all to come and enjoy the facility and programming that we offer. In order to do this, we are looking for part-time leaders to help engage our members, participants, and staff. We are looking for candidates who are interested in working at either/both our Houser branch in Onalaska, and Dahl branch in La Crosse. 

Shift Availability:
Monday - Friday: Start times: 4pm/4:30pm/5pm - 9pm
Weekends: 6:30am - 12pm, 8:30am - 2pm, 12pm - 6pm, and 2pm - 6pm.

Responsibilities:

• Perform excellent service to all members, staff, volunteers and guests
  

Address member and safety concerns as needed

Engage members/participants around the facility

Act as lead Member Services Representative in all situations

Requirements

• Ability to address and make solid decisions in emergency situations
  

Excellent communication skills and willingness to build relationships

Maintain positive relationships with youth in the building and address concerns as needed

Benefits

• FREE   adult Y membership (+ discount on Family Membership)
  
• 50%   discount on Y programs
  
• 403(b)   retirement account
  
• 12%   retirement after 2 years and 1,000 hours per year
  
• Free   Employee Assistance Program (EAP)
  

An Equal Opportunity Employer