Require an ASSISTANT MANAGER in Harare , Zimbabwe

• Manage and monitor electronic security systems, including CCTV, alarms, access control, biometric solutions, mantraps and other security technologies.
  
• Monitor system performance, uptime, faults and recurring issues, ensuring timely escalation and resolution.
  
• Maintain oversight of security infrastructure across operational sites and restricted access areas.
  
• Support the operation and administration of CCTV and surveillance systems.
  
• Facilitate the review and retrieval of surveillance footage for investigations, incident response and security assessments.
  
• Maintain controls over the access, retrieval, sharing, retention and disposal of surveillance footage.
  
• Identify surveillance gaps, infrastructure vulnerabilities and system deficiencies and recommend corrective actions.
  
• Administer and monitor biometric authentication, card access systems, visitor management processes and mantrap security controls.
  
• Analyse access logs and reports to identify irregular activities, unauthorised access attempts and potential security breaches.
  
• Ensure access control records, biometric information and visitor management data comply with privacy and data protection requirements.
  
• Provide security infrastructure recommendations for new facilities, refurbishments, relocations and technology implementation projects.
  
• Collaborate with Information Security, Technology and Risk teams to ensure security infrastructure systems are securely configured, appropriately patched, monitored and protected against cyber threats.
  
• Support business continuity, disaster recovery testing and resilience assessments relating to critical security infrastructure.
  
• Maintain an accurate inventory of security infrastructure assets.
  
• Monitor maintenance schedules, warranties, service history, system deficiencies and remediation activities.
  
• Coordinate with service providers and internal stakeholders on maintenance, testing, repairs and optimisation of security systems.
  
• Monitor vendor performance against agreed service level agreements, quality standards and turnaround times.
  
• Assist in evaluating technical specifications, procurement requirements and vendor proposals.
  
• Escalate vendor performance concerns and track corrective actions.
  
• Support the management and resolution of security incidents, alarm activations, suspicious activities and infrastructure failures.
  
• Assist with evidence collection and preservation, footage retrieval, chain-of-custody procedures and incident reporting.
  
• Contribute to investigations involving theft, fraud, vandalism, unauthorised access, attempted intrusions and other physical security incidents.
  
• Identify, assess and report security risks, control weaknesses and emerging vulnerabilities.
  
• Maintain security risk registers and monitor agreed mitigation measures.
  
• Support internal, regulatory and external audits relating to physical and electronic security controls.
  
• Ensure security systems and surveillance activities comply with applicable data protection, privacy and information governance requirements.
  
• Conduct periodic security infrastructure risk and control assessments and track corrective actions to closure.
  
• Prepare reports on security infrastructure performance, incidents, system availability, maintenance activities, vendor performance and corrective actions.
  
• Analyse security trends and control weaknesses and provide actionable recommendations.
  
• Support reporting to management and governance committees on security risks, compliance matters and remediation progress.
  

Requirements

• A Bachelor’s degree in Information Systems, Information Technology, Computer Science, Security  Management, Risk Management or a related field.
  
• Certifications in electronic security systems, CCTV/VMS platforms, access control, investigations, cybersecurity, systems administration or related security disciplines.
  
• Hands-on training or certification in enterprise security technologies such as Milestone, Cathexis, Dahua, Hikvision, Axis, GRG or similar security platforms.
  
• 3-5 years’ experience in electronic and physical security infrastructure within banking, financial services or other high-security environments.