NDIS Support Coordinator - Melbourne, VIC

Our Client:

Our client, Western Care Services (WCS), is a registered NDIS provider supporting people with disability to access services and supports that reflect their individual needs, choices and goals.

WCS is committed to person-centred service delivery, working collaboratively with participants, families, carers and other professionals to support greater choice, independence and participation.

MAIN DUTIES/RESPONSIBILITIES:  

• Coordinate complex support and services which are developed and delivered within the funding plan 
  

• Develop and implement positive behaviour support plans  
  

• Provide Specialist Support Coordination, Support Coordination and Support Connection  
  

• Ensure service and support is delivered according to the standards and relevant policies and procedures plan and delivered according to the wishes of the individual and their families 
  

• Maintain effective relationship and communication with internal and external stakeholders 
  

• Maintain accurate documentation, preparing reports on individual outcomes and progress 
  

• Build and maintain effective working relationships with individuals, families, carers and the community  
  

• Consult with family members, professionals and other supports to ensure that support is ongoing and participants needs are identified and met  
  

• Establish and maintain a current accurate confidential client reporting system  
  

• Facilitate and support the development, maintenance and review plans as necessary 
  

• Develop and maintain accurate information about individuals, i.e.) All About Me / Support Plans  
  

• Develop responses to client issues in a timely manner 
  

• Providing on-the-job guidance and mentoring, especially in the implementation of behaviour support plans and managing challenging behaviours 
  

• Provide a communication for participants and families and ensure that all relevant information is recorded and communicated 
  

• Ensure reports and other required documentation are completed in accordance with Western Care Services requirements. 
  

• Refer any concerns to the Operations Manager and assist in resolving  
  

Requirements

Qualifications:  Recognised qualification in Social Work and/or Developmental Education  

 

Experience/Skills:   

• Membership with Australia Association of Social Workers (or willingness to obtain upon commencement) 
  

• Experience and/or knowledge of providing support to people with disability 
  

• Demonstrated ability to think innovatively and work flexibly to achieve goals 
  

• Ability to develop, implement and manage plans and programs for individuals and groups 
  

• Ability to self-manage work in a team environment  
  

• Demonstrated strong problem solving and implementation skills 
  

• Excellent communication and interpersonal skills with the ability to relate well to all people 
  

 

PERFORMANCE GOALS:  

 

• Maintain a positive representation of WCS  
  

• Compliance with the NDIS Safeguarding Commission  
  

• Adherence to NDIS Conflict of Interest Rules.  
  

Benefits

Casual in-home care opportunities
Meaningful work supporting people to remain safe and comfortable in their own homes
Opportunity to work directly with clients and make a practical difference in their daily lives
Support from the Client Services team
Opportunity to work with clients from diverse cultural and linguistic backgrounds

How to Apply:
1.Complete the short online candidate registration form: https://zfrmz.com.au/sP3lVXadBxzQ63ExCfYZ

2. Send your resume to Anna at recruitment@multiculturalconsulting.com.au.

For confidential enquiries, please contact 0481 758 017 or email recruitment@multiculturalconsulting.com.au.