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XPT Software Australia Pty Ltd

XPT Software Australia Pty Ltd

Servicenow Specialist

Melbourne/Sydney, AUفي الموقععقددوام كامل

تم النشر في 25 سبتمبر 2026

تم نشر هذه الوظيفة باللغة EN

We are looking for a ServiceNow Specialist to support the AMP account, responsible for the configuration, enhancement, and ongoing support of the ServiceNow platform.

Key Responsibilities:

  • Configure and support ServiceNow ITSM modules, including Incident, Problem, Change, Request and Service Catalogue.
  • Develop and maintain workflows, Flow Designer automations, Business Rules, Client Scripts and UI Policies.
  • Support CMDB, including CI data quality, relationships, and ongoing maintenance.
  • Develop and support integrations using REST APIs, Integration Hub and MID Server.
  • Perform platform administration, troubleshooting and production support.
  • Support platform upgrades, releases, testing and continuous improvement initiatives.
  • Work with business and technical stakeholders to understand requirements and deliver effective ServiceNow solutions.
  • Ensure solutions comply with security, governance and change-management standards.

ملخص الدور

نوع الوظيفة

دوام كامل

المهارات المطلوبة

ServiceNow ITSM configuration (Incident, Problem, Change, Request, Service Catalog)ServiceNow Flow Designer automationBusiness Rules development (ServiceNow)Client Scripts development (ServiceNow)UI Policies configuration (ServiceNow)CMDB management and CI data qualityREST API integration developmentIntegration Hub implementationMID Server configuration and managementPlatform administration, troubleshooting and production supportPlatform upgrades, release management and testingRequirements gathering and stakeholder collaborationSecurity, governance and change-management compliance

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