M365 System Admin

🌟 We're Hiring: M365 System Admin! 🌟

We are seeking a Senior M365 Systems Administrator with expertise in Microsoft 365 administration to support, manage, and optimize our Microsoft cloud environment while providing end-user support. The ideal candidate will be responsible for Microsoft 365 administration, identity management, endpoint support, and ensuring a secure and productive digital workplace.

📍 Location: Bangalore Urban, India , BTM Layout
⏰ Work Mode: Work from Office , rotational shifts
💼 Role: M365 System Admin

What You'll Do:

• Administer and manage Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, and Microsoft Entra ID (Azure AD).
• Create, modify, and deactivate user accounts, licenses, distribution groups, shared mailboxes, and security groups.
• Configure and troubleshoot Outlook, Teams, OneDrive, Office applications, and collaboration tools.
• Manage Microsoft 365 licensing and user provisioning.
• Support Intune for device enrollment, configuration, compliance policies, and application deployment.
• Configure Conditional Access policies and Multi-Factor Authentication (MFA).
• Assist with endpoint security and Microsoft Defender administration.
• Provide onsite and remote technical support for Windows devices and Microsoft applications.
• Diagnose and resolve user issues related to authentication, email, collaboration, and productivity tools.
• Perform routine system health checks and maintenance activities.
• Maintain documentation for Microsoft 365 configurations, processes, and knowledge articles.
• Track IT assets and maintain accurate support documentation.
• Collaborate with Infrastructure, Security, and Compliance teams to ensure secure operations.
• Ensure compliance with company IT policies, ISO27001 standards, and data privacy regulations.
• Participate in rotational shifts as business requires

What We're Looking For:

• Bachelor's degree in Information Technology, Computer Science, or related discipline (or equivalent experience).
• 5+ years of overall experience in systems administration and IT infrastructure management.
• 3+ years of hands-on experience in Microsoft 365 environments.
• Experience administering Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft Entra ID (Azure AD).
• Experience with Microsoft Intune and endpoint management.
• Knowledge of Conditional Access, MFA, and identity management.
• Good understanding of Windows operating systems and endpoint troubleshooting.
• Familiarity with PowerShell for Microsoft 365 administration is an advantage.
• Experience using ticketing systems and ITSM platforms.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management skills.
• Strong organizational skills and attention to detail.
• Available to work in rotating/night shifts.

Eager to make a difference? 🚀 Apply now to join our team!