Customer Success- Lead

Job Title: Sales Manager – Zoho

Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

• Develop and execute sales strategies to drive Zoho solution revenue
  

• Achieve monthly, quarterly, and annual revenue targets
  

• Expand business through new logo acquisition and key account growth
  

• Drive up selling and cross-selling across the Zoho ecosystem
  

Lead & Pipeline Management

• Oversee structured lead qualification using BANT framework
  

• Ensure proper pipeline creation, deal staging, and forecasting accuracy
  

• Maintain strong conversion ratios across the sales funnel
  

• Prevent lead leakage through disciplined CRM management
  

Proposal Development & Commercial Structuring

• Prepare detailed and customized business proposals and commercial quotes
  

• Align solutions with client requirements and scope of work
  

• Collaborate with Pre-Sales and Delivery teams for technical and functional inputs
  

• Present proposals confidently to decision-makers and stakeholders
  

• Negotiate commercials and close deals effectively
  

Enterprise & CXO Engagement

• Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers
  

• Identify operational gaps and position Zoho as a strategic solution
  

• Lead high-value enterprise discussions and negotiations
  

Deal Closure & Cross-Functional Coordination

• Manage the complete sales lifecycle from prospecting to closure
  

• Coordinate with Pre-Sales, Delivery, Finance, and Support teams
  

• Ensure seamless handover post-closure for successful implementation
  

Customer Retention & Account Growth

• Drive long-term customer relationships and key account retention
  

• Support renewals, expansions, and digital transformation initiatives
  

• Identify new opportunities within existing customer base
  

CRM Discipline & Reporting

• Ensure accurate CRM updates and opportunity tracking
  

• Maintain data hygiene across leads, deals, and accounts
  

• Provide regular sales forecasts, reports, and pipeline insights
  

• Adhere to structured sales workflows and organizational processes
  

Benefits

Job Title: Sales Manager – Zoho

Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

• Develop and execute sales strategies to drive Zoho solution revenue
  

• Achieve monthly, quarterly, and annual revenue targets
  

• Expand business through new logo acquisition and key account growth
  

• Drive up selling and cross-selling across the Zoho ecosystem
  

Lead & Pipeline Management

• Oversee structured lead qualification using BANT framework
  

• Ensure proper pipeline creation, deal staging, and forecasting accuracy
  

• Maintain strong conversion ratios across the sales funnel
  

• Prevent lead leakage through disciplined CRM management
  

Proposal Development & Commercial Structuring

• Prepare detailed and customized business proposals and commercial quotes
  

• Align solutions with client requirements and scope of work
  

• Collaborate with Pre-Sales and Delivery teams for technical and functional inputs
  

• Present proposals confidently to decision-makers and stakeholders
  

• Negotiate commercials and close deals effectively
  

Enterprise & CXO Engagement

• Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers
  

• Identify operational gaps and position Zoho as a strategic solution
  

• Lead high-value enterprise discussions and negotiations
  

Deal Closure & Cross-Functional Coordination

• Manage the complete sales lifecycle from prospecting to closure
  

• Coordinate with Pre-Sales, Delivery, Finance, and Support teams
  

• Ensure seamless handover post-closure for successful implementation
  

Customer Retention & Account Growth

• Drive long-term customer relationships and key account retention
  

• Support renewals, expansions, and digital transformation initiatives
  

• Identify new opportunities within existing customer base
  

CRM Discipline & Reporting

• Ensure accurate CRM updates and opportunity tracking
  

• Maintain data hygiene across leads, deals, and accounts
  

• Provide regular sales forecasts, reports, and pipeline insights
  

• Adhere to structured sales workflows and organizational processes