Key Responsibilities

1. Talent Acquisition & Workforce Planning

• Manage the end-to-end recruitment lifecycle for the coal trading business, covering sales, logistics, operations, finance and accounts, mining, and other relevant functions.
• Work closely with business leaders and hiring managers to understand workforce requirements and define role profiles and selection criteria.
• Oversee candidate sourcing, screening, interview coordination, selection, and offer finalization.
• Coordinate campus recruitment, recruitment vendors, and other sourcing channels as required.

2. Employee Relations & Engagement

• Serve as a key point of contact for employee queries, workplace concerns, and grievance resolution.
• Develop and implement employee engagement initiatives that strengthen morale, collaboration, and retention.
• Conduct regular one-to-one and skip-level interactions to understand employee sentiment and identify concerns.
• Promote a constructive, respectful, and performance-oriented workplace culture.

3. Performance Management

• Coordinate performance appraisal cycles, including goal setting, mid-year reviews, and annual assessments.
• Support line managers in defining and reviewing KRAs and KPIs, identifying performance gaps, and developing improvement plans.
• Help ensure performance evaluation practices are consistent, timely, and aligned with business objectives.

4. Learning & Development

• Identify training needs in consultation with business leaders and employees.
• Plan and coordinate learning and development initiatives to address capability gaps.
• Liaise with external training providers and internal subject-matter experts to deliver training programs.

5. HR Operations, Payroll & Statutory Compliance

• Maintain accurate employee records and ensure timely updates to the HRMS and related HR documentation.
• Monitor compliance with applicable statutory requirements, including Provident Fund (PF), Employees’ State Insurance (ESI), gratuity, and the Shops and Establishments Act, as applicable.
• Compile and submit payroll inputs accurately and on schedule, coordinating with Finance and/or the payroll team.
• Maintain appropriate HR documentation and support internal and external audits.

6. HR Policies & Governance

• Review, update, communicate, and implement HR policies and procedures in line with organizational requirements and applicable regulations.
• Support consistent application of HR policies across the business unit.
• Maintain audit-ready compliance records and assist with HR governance initiatives.

Requirements

Qualifications & Experience

• MBA / PGDM in Human Resources or an equivalent qualification from a recognised institution.
• 5–8 years of relevant HR experience, including at least 3 years in a managerial or team-lead capacity.
• Experience in commodity trading, energy, logistics, mining, or a related industry is preferred.

Core Competencies

• Sound knowledge of applicable labour laws, statutory requirements, and HR compliance practices.
• Strong interpersonal, communication, and employee-relations skills.
• Proficiency in MS Office and HRMS platforms.
• Strong analytical thinking, problem-solving, and decision-making ability.
• Effective stakeholder management, planning, prioritisation, and multitasking skills.
• Ability to work independently in a fast-paced, target-driven business environment.

Benefits

As per industry