Senior AV Technician

We are looking for a Senior AV Technician who will be responsible for installing, configuring, testing, commissioning, troubleshooting, and maintaining professional audio-visual systems at customer locations. The role requires strong hands-on technical expertise, the ability to interpret AV drawings and schematics, and the capability to guide technicians while ensuring projects are completed safely, accurately, and within the agreed timelines.

Requirements

Key Responsibilities

• Install and integrate professional AV systems, including displays, projectors, video walls, speakers, amplifiers, microphones, DSPs, control systems, video conferencing systems, and AV-over-IP solutions.
  
• Carry out equipment mounting, rack fabrication, cable pulling, dressing, labelling, termination, and testing.
  
• Perform termination of HDMI, CAT6, fibre, speaker, audio, control, and other AV cables.
  
• Read and interpret AV system drawings, signal-flow diagrams, rack layouts, cable schedules, floor plans, and equipment documentation.
  
• Configure and test audio, video, conferencing, switching, control, and network-based AV equipment.
  
• Perform basic DSP configuration, audio gain structuring, equalisation, and microphone testing.
  
• Conduct system testing and commissioning in coordination with AV programmers, design engineers, OEM representatives, and project managers.
  
• Diagnose and resolve issues relating to signal loss, audio feedback, connectivity, equipment configuration, cabling, and network communication.
  
• Support the installation and configuration of Microsoft Teams Rooms, Zoom Rooms, and other unified communication solutions.
  
• Conduct preventive maintenance, breakdown support, and health checks for installed AV systems.
  
• Lead and supervise junior technicians, subcontractors, and installation teams at project sites.
  
• Allocate daily tasks and ensure installation activities comply with project drawings, quality standards, and safety requirements.
  
• Coordinate with customers, consultants, civil contractors, electrical teams, networking teams, and other project stakeholders.
  
• Maintain installation checklists, test reports, snag lists, equipment records, and project documentation.
  
• Support customer demonstrations, user training, system handover, and project sign-off.
  
• Ensure proper handling, storage, and accountability of equipment, tools, and project materials.
  
• Follow workplace safety requirements, including work-at-height, electrical safety, and site-specific safety procedures.
  
• Travel to customer locations and work outside regular business hours when required by project schedules.
  

Technical Skills

• Strong understanding of professional AV system installation and signal flow.
  
• Hands-on experience with:
  • Projectors, LED displays, video walls, and interactive displays
    
  • Audio mixers, DSPs, amplifiers, microphones, and speakers
    
  • AV switchers, scalers, matrix switchers, and extenders
    
  • Video conferencing and unified communication systems
    
  • Control processors, touch panels, and room-control systems
    
  • AV-over-IP, HDBaseT, HDMI, USB, Dante, and networked AV solutions
    
  • Rack assembly, cable management, termination, and testing
    
• Familiarity with brands such as Crestron, Extron, Biamp, QSC, Shure, Sennheiser, Bose, Harman, Poly, Logitech, Cisco, Barco, and Kramer would be advantageous.
  
• Basic understanding of TCP/IP networking, VLANs, IP addressing, PoE, and network troubleshooting.
  
• Ability to use multimeters, cable testers, network testers, audio test equipment, and standard AV installation tools.
  
• Basic knowledge of AutoCAD drawings and AV documentation is preferred.
  

Benefits

• Health insurance for employees, spouse, children, and parents.

• Long-term benefit savings plan with employer matching contributions.

• Opportunities for professional development and advancement within the organization.