BANK RELATIONSHIP OFFICER

Summary
We are seeking a dynamic Bank Relationship Officer to join our IT Services division, where you will play a pivotal role in cultivating and managing key client partnerships within the banking and financial sector. This position is designed for a professional with 3 to 5 years of industry experience who is adept at driving retail lending initiatives and navigating the complexities of solar financing. The ideal candidate will serve as the primary point of contact for clients, ensuring seamless loan processing while leveraging data-driven insights to identify new business opportunities and foster long-term growth.

Responsibilities

• Manage and nurture strategic relationships with banking clients to ensure high levels of satisfaction and retention.
  
• Lead the end-to-end retail lending process, from initial consultation to final loan disbursement.
  
• Generate and qualify new sales leads through proactive market research and targeted outreach strategies.
  
• Conduct detailed MIS reporting and analysis to track performance metrics and inform strategic decision-making.
  
• Utilize CRM tools to maintain accurate client records and monitor interaction histories.
  
• Execute effective negotiation tactics to close deals on banking products and solar financing solutions.
  
• Provide expert guidance to clients regarding MS Excel-based financial modeling and reporting requirements.
  
• Handle customer inquiries and resolve issues promptly to maintain a positive brand image.
  

Requirements

Requirements:

• Possess 3 to 5 years of proven experience in banking, sales, or relationship management.
  
• Demonstrate proficiency in MS Excel for data analysis and report generation.
  
• Show strong competency in using CRM software for customer relationship management.
  
• Exhibit a solid track record in producing accurate MIS reports and interpreting business data.
  
• Display exceptional interpersonal skills with a focus on effective customer handling and communication.
  
• Prove ability to generate high-quality leads and convert them into successful transactions.
  
• Master the art of negotiation to secure favorable terms for both the company and clients.
  
• Possess in-depth knowledge of banking operations, loan processing workflows, and retail lending products.
  
• Have specific experience or a strong understanding of solar financing mechanisms and market trends.