Job Responsibilities

Manage day to day (Air freight & Sea freight) sales quotation enquiries via phone, email
Preparation of quotations and conducting close follow-up relevant to Sales matter
Manage weekly, monthly data and reports
Process debit / credit notes for smooth payment
Provide supportive communication with customers and coordinate with colleagues worldwide
Reaching to meet monthly target Key Performance Indicators (KPIs) revenue goals
Work alongside with Outdoor Sales Team to develop Sales business opportunities
Excellent oral communication and best approach customer service qualities when interacting with consumers

Job Requirements

Written and oral communication in English
Organized, meticulous and sense of urgency
Effective communication and Interpersonal skills
Exposure to customer service/or sales support role is a plus
Ability to cope independently and in a team player environment
Good communication skills, intermediate Excel proficiency
With experience in sales support, customer service or logistics will be an advantage

Working hours:

Mon to Fri

8.30am - 6pm

Erforderliche Kompetenzen

Air & Sea Freight OperationsSales Quotation PreparationSales Follow-up and Customer EngagementData Reporting and AnalysisBilling and Payment Processing (debit/credit notes)Customer Service and Relationship ManagementCross-functional/Global Team CoordinationSales Target Achievement and KPI ManagementSales Opportunity Development SupportOral Communication (phone interactions)Business English WritingOrganizational Skills and Attention to DetailMicrosoft Excel (intermediate)Independent Work and Team Collaboration

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