ZL
Zenfreed, LLC
Business Analyst
Lansing, USOn-siteContractFull-time
Posted Oct 10, 2026
DTMB Agency Services needs a Business Analyst 5 to provide excellent customer service supporting both project and work request needs for the Environment, Great Lakes and Energy (EGLE) Agency.
Key responsibilities include being the liaison between DTMB and the project stakeholders, as well as providing expert facilitation and elicitation and process modeling to help develop strategy and requirements for ongoing enhancements and related work projects. In addition, as part of the overall support for EGLE, this person will be a critical member of the DTMB Agency Services Business Analyst team, participating in various related work requests for EGLE and contributing to the operational activities of the BA team.
Customer service and being a champion to ease Agency compliance with DTMB policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help EGLE navigate those for the success for their projects and work requests. DTMB Agency Services and EGLE welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.
Desired Skills
2 years:
Minimum Education
Location
Additional Requirements
Employment Terms
About Zenfreed
At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Key responsibilities include being the liaison between DTMB and the project stakeholders, as well as providing expert facilitation and elicitation and process modeling to help develop strategy and requirements for ongoing enhancements and related work projects. In addition, as part of the overall support for EGLE, this person will be a critical member of the DTMB Agency Services Business Analyst team, participating in various related work requests for EGLE and contributing to the operational activities of the BA team.
Customer service and being a champion to ease Agency compliance with DTMB policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help EGLE navigate those for the success for their projects and work requests. DTMB Agency Services and EGLE welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.
Requirements
7 years:- Conducting business process review and requirements elicitation and documentation to include process modeling
- Developing and/or managing user stories on Agile development project(s)
- Working directly with senior management in facilitating discussions to determine strategy, develop road maps and/or gain consensus to resolve opposing positions
- Working on projects developing/implementing IT solutions for public use
Desired Skills
2 years:
- Supporting the development of or compliance to statement of work and/or other work agreements/contracts
- Working with programs governed by state and/or federal regulations
Minimum Education
- Bachelor's Degree
Location
- Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule)
- Position is a hybrid schedule with NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Wednesdays and Thursdays are required onsite days.
- Working hours Monday-Friday, approximately 8:00 a.m. to 5:00 p.m.
Additional Requirements
- Must be authorized to work in the United States; We are unable to offer sponsorships at this time
- Must undergo a background check and drug screening for employment.
Employment Terms
- This is a W2 position
- 40 hrs per week
- HYBRID schedule - NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Wednesdays and Thursdays are required onsite days.
About Zenfreed
At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Benefits
We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.Role snapshot
Job type
Full-time
Required skills
Business Process ReviewProcess ModelingRequirements ElicitationRequirements DocumentationAgile User Story Development and ManagementStakeholder Management / LiaisonFacilitation with Senior Management (Executive Facilitation)Strategic Planning and RoadmappingImplementing IT Solutions for Public Use (Public Sector IT Projects)Statement of Work / Contract Compliance SupportRegulatory Compliance Awareness (state and federal programs)Customer Service and Client AdvocacyTeam Collaboration and Contributing to BA Operational Activities
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