Workday Support Analyst

Location: Cape Town | Work Type: Hybrid (3 days in-office) | Job ID: J107282

About our client:
Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance. You are welcome to go into the office daily or to take advantage of their hybrid in-office / remote benefit. This company places significant investment in employee wellness, their benefits which are on top of generous basic salaries, are industry leading in their generosity. Our client is large, offering fantastic career development opportunities but also very dynamic, they track as many metrics as possible in order to continuously improve - they spare no expense on the tools to do so. Automation, AI and R&D are pillars of their business framework which ensures you should never be at risk of falling behind or getting stuck working with old legacy software. Culturally they are very cosmopolitan and diverse, you will be working with the best globally.

What you will be doing:

• Act as the primary contact for People system queries, resolving issues (including data and process errors) and providing training and documentation for the global People team.
  
• Oversee system workflows and integrations, manage payroll input validation, ensure data quality through regular reporting, and maintain up-to-date operational documentation.
  
• Execute routine updates (e.g., access roles, calendars), manage process templates like onboarding and offer letters, and support system enhancement requests.
  
• Prepare and support major annual events (such as compensation cycles, performance reviews, and employee surveys) by building necessary dashboards, templates, and providing real-time user support.
  
• Support the implementation and testing of the global HRIS (Workday), draft Business Requirement Documents (BRDs), manage test plans, and collaborate globally to identify process improvements.
  

What you need:

• Experience in systems or operational support, preferably in HR/People Operations, with hands-on HRIS knowledge (Workday preferred) and proficiency in Microsoft Office, especially Excel.
  
• Familiarity with the full employee lifecycle, including onboarding, payroll, and performance management, is essential.
  
• Able to translate user feedback into structured solutions, demonstrate strong problem-solving skills, and maintain high attention to detail.
  
• Highly organized, curious, and comfortable working both independently and within a global team, ideally with a background in regulated environments like private equity or asset management.
  

For a more comprehensive list of opportunities that we have on offer, do visit our website - https://www.parvana.co.uk/careers

Requirements

HRIS, Workday, Payroll, Employee Lifecycle, Onboarding, Performance Management, Data Reporting, Investment Advisory