Zoho One Administrator & Developer

About InspireXT

InspireXT is on a mission to become the world's most trusted supply chain consulting partner, and to create a company where our clients, our people and our partners flourish. We have lofty ambitions in an exciting market, where sustainability, efficiency, AI & technology enablement are driving bold collaborations in pursuit of customer excellence and profitable growth.

The foundation is laid, momentum is building, and we now are looking for talented team players who share our values and want to make a meaningful difference and be part of shaping the next chapter. We were born in the UK 7 years ago, and we now have colleagues in 4 markets who are delivering Customer Centric Supply Chain solutions to our clients, bringing together the latest offerings from our various Alliance partners like Databricks, Oracle, Salesforce, Litmus and Specright as well as innovative AI & technology solutions that deliver rapid time to value.

WHY InspireXT?

Because transformation, at its best, is human. You’ll work with people who care deeply about what they do, who believe in trust before transactions, and who want to leave every client stronger than they found them. We are on a strong path of growth, and you’ll get to be part of that journey — helping shape the systems, culture, and capabilities that will scale with us. If that sounds like you – we’d love to hear from you. Apply to be part of our growth story.

Note - we are an equal opportunities employer, committed to fostering diversity & growth for all. We welcome applications from traditional and unusual backgrounds and also are happy to discuss any specific accommodations required in the recruitment process to help you shine.

Are you ready to inspire? #MakingWinners #InspireXT #SupplyChainExperts

Role Description:

We are seeking an experienced Zoho One Administrator & Developer to lead the administration, optimization, development, and support of the Zoho One ecosystem across the organization. The ideal candidate will be responsible for managing Zoho applications, implementing automations, developing integrations, enhancing user experience, and driving continuous improvements aligned with business objectives.

Job Location: Pune

Key Responsibilities:

Manage and Optimize Zoho One Suite

• Lead the administration, configuration, and optimization of the Zoho One suite, including applications such as Zoho CRM, Projects, Books, Recruitment, Expenses, and People.
  
• Manage user accounts, security settings, permissions, and data governance across all platforms.
  
• Monitor system performance and proactively identify and address potential issues.
  
• Perform regular backups and data audits to ensure data integrity and accuracy.
  
• Provide ongoing support for the Zoho environment while aligning with IT policies and business goals.
  

Zoho Development & Customization

• Design, develop, and deploy custom Deluge scripts, workflows, and functions to automate business processes across Zoho applications.
  
• Build and maintain custom modules, layouts, and integrations using Zoho Creator and Zoho Flow.
  
• Develop and manage API integrations between Zoho applications and third-party systems.
  
• Create custom Blueprint workflows, validation rules, and approval processes to support business logic.
  
• Troubleshoot and debug custom scripts and integrations to ensure reliable functioning of automated processes.
  

Enhance User Experience

• Collaborate with cross-functional teams to gather requirements, design solutions, and implement customizations.
  
• Develop and maintain workflows, automation, and integrations to improve operational efficiency.
  
• Create and manage user roles, profiles, and permissions.
  
• Develop and maintain Standard Operating Procedures (SOPs) for user management and access controls.
  
• Proactively recommend and implement the right Zoho applications to meet business needs.
  

Provide User Support

• Serve as the primary contact for Zoho-related queries and issues.
  
• Troubleshoot user issues and provide technical support across the Zoho One suite.
  
• Conduct training sessions and create user documentation to drive adoption and effective utilization.
  

Continuous Improvement & Governance

• Stay informed about Zoho updates, new features, and industry best practices.
  
• Evaluate and implement new Zoho applications and features where appropriate.
  
• Maintain documentation of configurations, customizations, integrations, and processes.
  
• Create and maintain Blueprints to ensure consistency and efficiency in system implementation.
  
• Promote knowledge sharing, self-learning, and continuous improvement across the team.
  

Requirements

• Minimum 5 years of relevant experience in Zoho administration, customization, and development.
  
• Proven experience managing enterprise-wide Zoho One implementations and support.
  
• Experience working with cross-functional business teams and stakeholders.
  
• Strong expertise across Zoho One applications, including Zoho CRM, Creator, Flow, Projects, Books, Recruit, Expense, and People.
  
• Hands-on experience with Deluge scripting, workflow automation, and process orchestration.
  
• Experience building and maintaining REST API integrations and third-party system connectors.
  
• Strong understanding of platform governance, security, user management, and access controls.
  
• Experience designing business workflows, approval chains, and automation solutions.
  
• Excellent communication and stakeholder management skills.
  
• Strong analytical and problem-solving abilities.
  
• Ability to work independently and collaboratively in a fast-paced environment.
  
• High level of ownership, accountability, and attention to detail.
  
• Passion for process improvement and continuous learning.
  

Benefits

• As part of a growing, ambitious, and progressive organization you will receive a competitive compensation package including retirement benefits,  health and life insurance.
  
• In addition to your fixed salary, you will also receive variable compensation linked to the achievement of your goals.