Fast Food Store Manager

Red Ember Recruitment is seeking a Store Manager for a fast food restaurant based in Pretoria North.

Purpose of the Role:

• Responsible for the overall day-to-day management and cost-effective operation of a fast-food store, ensuring high standards of customer service, food quality, hygiene, operational efficiency and staff performance.
  

Key Responsibilities:

• Manage the daily operation of the store, including opening and closing procedures.
  
• Ensure food preparation, quality and service meet required operational standards.
  
• Manage and develop staff, including training, performance and adherence to procedures.
  
• Maintain high standards of hygiene, cleanliness, food safety and equipment maintenance.
  
• Manage stock levels, stock-taking, wastage and deliveries.
  
• Oversee daily cash-ups, banking and other basic financial controls.
  
• Ensure administrative and staff-related records are accurately maintained.
  
• Monitor customer service and resolve complaints appropriately.
  
• Ensure company procedures, operational standards and workplace rules are consistently followed.
  
• Maintain a professional relationship with customers, suppliers and staff.
  

Requirements

• Previous fast-food, restaurant or similar high-volume food-service management experience.
  
• Proven ability to lead, motivate and manage a team.
  
• Strong operational and organizational skills.
  
• Excellent communication and interpersonal skills.
  
• Ability to work under pressure in a fast-paced environment.
  
• Strong attention to detail and ability to follow established procedures.
  
• Good understanding of stock, cash and general store controls.
  
• Reliable, flexible and hands-on approach to management.