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Royal Caribbean Group

Royal Caribbean Group

Concierge

Miami, USPresencialPermanenteTempo integral

Publicado 1 de out. de 2026

Esta vaga foi publicada em EN

A Concierge provides a variety of personalized services and information to VIPs inquiring at the Concierge Lounge. As a Concierge, you must actively listen and extend assistance to resolve all guest issues and concerns. You must be strongly oriented towards guest satisfaction. You also need to have an outstanding hospitality, focused customer service, effective decision-making abilities, and strong communication and organizational skills. If you have experience in a similar role in an upscale resort, hotel, or cruise ship, then we'd like you to be part of our Guest Services team!

Resumo da função

Tipo de vaga

Tempo integral

Email

jobs@hospitaliti.io

Competências necessárias

Active ListeningCustomer ServiceHospitality ServiceVIP/Guest RelationsIssue Resolution / Complaint HandlingDecision-MakingCommunication SkillsOrganizational SkillsLocal Area and Guest Information KnowledgePersonalized Service / Guest PersonalizationMultitasking / Time ManagementKnowledge of Upscale Resort/Hotel/Cruise Operations

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