Workday Benefits & Administration Consultant (Contract)

CoreFactor is searching for a Workday Benefits Administration Consultant on a contract basis. 

This position is hybrid and will require the successful incumbent to go into the office four (4) days per week in downtown Toronto. 

Key Responsibilities 

• Provide Workday subject matter expertise for day-to-day support and development, including business process design, data transmission (EIB), testing, and troubleshooting support.
  
• Collaborate with HR functional leads to understand pain points, prioritize requirements, and identify opportunities for process improvement and efficiency by leveraging Workday functionality.
  
• Act as the lead subject matter expert for Workday’s Advanced Compensation and Benefits Modules, ensuring effective configuration and support of these modules.
  
• Design and implement processes and procedures to maintain a healthy system environment aligned with necessary control frameworks, driving Data Integrity and Security initiatives to meet business and ITGC requirements.
  
• Identify issues and apply judgment to find proactive solutions within the HR system.
  
• Work closely with IT on testing support and troubleshooting.
  
• Partner with the Payroll and Benefits team to ensure accurate HCM feeds to Payroll and Benefit integrations; resolve and escalate risks and issues as necessary.
  
• Maintain data integrity across systems, conduct system audits, and reconcile discrepancies with other functional areas to ensure data accuracy.
  
• Assist with semi-annual Workday releases, including analyzing impacts of new functionality and conducting cross-functional analysis.
  
• Stay informed about upcoming Workday releases and their potential impact on current and future functionality.
  
• Provide HCM user support through documentation, developing and facilitating training, and creating supporting materials and reports as required.
  
• Demonstrate proficiency in reporting, management dashboards, and Workday analytics.
  
• Exhibit a solid understanding of Position Management and Job Architecture concepts and management.

Requirements

• Bachelor’s degree (or equivalent post-secondary education) in Human Resources or a related field.
  
• 5-7 years of experience with Workday, with a broad understanding of cross-functional touchpoints and their impacts within the Workday platform.
  
• Workday Pro certification in one or multiple HCM modules, preferably in Advanced Compensation.
  
• Experience in designing, prototyping, testing, and implementing practical business solutions.
  
• Solid understanding of Human Resources processes and procedures across all aspects of human resources management systems.
  
• Knowledge of business operations and continuous process improvement initiatives.
  
• Proven experience maintaining data integrity within systems, conducting audits, and reconciling discrepancies with other functional areas.
  
• Experience with report writing and database management.
  

Knowledge and Skills 

• Excellent communication, interpersonal and client-servicing skills
  
• Excellent writing and documentation skills
  
• Exceptional attention to details, analytical, critical thinking skills and organization
  
• Proven consultative skills to guide internal team discussions to agreement of solutions in a timely manner
  
• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution  
  
• Strong multi-tasking skills: ability to meet short-term needs while at the same time building a plan and systems for future needs