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Royal Caribbean Group

Royal Caribbean Group

Cc Guest Services Attendant-x

Miami, USVor OrtUnbefristetVollzeit

Veröffentlicht am 1. Okt. 2026

Diese Stelle wird in EN ausgeschrieben

The Guest Service Attendant is responsible to deliver industry-leading hospitality standards in the welcome and farewell experience on the Destination. This role focuses on exceeding Guest satisfaction by proactively engaging with Guests, answering their questions, and guiding them to the venues, tours, and attractions. The Guest Services Attendant supports the Guest Services Lead and Island Experience Manager in all operational aspects of Guest and VIP Services. This position requires excellent Guest engagement, professional appearance, knowledge of products and services. All duties and responsibilities are to be performed following Royal Caribbean International’s Brand Standards, the Royal Way philosophy, Company policies, and SOPs, Public Health, Safety, Security, and Environmental Guidelines. This Job Description in no way states or implies that these are the only duties performed by the Destination Team Member occupying this position. All Team Members may be required to perform any other job-related duties assigned by their Supervisor or Management. The nature of this job requires daily interactions with internal and external stakeholders.

Rollenübersicht

Jobart

Vollzeit

E-Mail

jobs@hospitaliti.io

Erforderliche Kompetenzen

Guest engagementGuest satisfaction / customer service focusVIP guest servicesProduct and services knowledge (tours, venues, attractions)Wayfinding and directional guidanceVerbal communication and interpersonal skillsProfessional appearance and presentationAdherence to brand standards and SOPsPublic health, safety, security, and environmental complianceOperational support and coordinationStakeholder interaction and relationship managementProactive problem solving and initiative

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Cc Guest Services Attendant-x bei Royal Caribbean Group in Miami | Scovai | Scovai