Wage Administrator

Red Ember is seeking a Wage Administrator, based in Cape Town, to join our client’s team.

The Wage Administrator will be responsible for ensuring accuracy across all wage-related activities by performing the full administrative function of the wage payroll. This includes ensuring the accurate and timely payment of all employees in compliance with defined service level agreements as well as legislative and statutory requirements.

Responsibilities

• Capture and process new appointments, promotions, demotions, and terminations timeously and accurately
  
• Manage, maintain, and update payroll and employee-related data
  
• Handle all employee payroll, biographical, and pay-related queries
  
• Ensure payroll and Time & Attendance tasks are completed within agreed timelines
  
• Prepare and submit payroll reports and payroll sheets to Finance and relevant departments
  
• Produce monthly wage cost reports for P&L forecast and finance meetings
  
• Report wage discrepancies identified on dummy payslips to management
  
• Issue UI19 forms and certificates of service to terminated employees after final payment
  
• Submit Provident Fund withdrawal applications to NBC for terminated employees
  
• Conduct employment confirmations with external parties
  
• Maintain accurate, up-to-date employee files and ensure confidentiality of payroll information
  
• Ensure payroll processing complies with company policies, procedures, and relevant legislation
  
• Provide financial interpretation relating to employee benefits, leave, time management, and remuneration
  
• Support management with payroll-related tasks, reports, and ad hoc queries
  

Key Performance Indicators (KPIs)

• Accurate and on-time submission of payroll reports and wage sheets
  
• Timely completion of payroll changes (appointments, promotions, terminations, etc.)
  
• Successful delivery of monthly wage cost reports for forecasting and P&L meetings
  
• Compliance with payroll legislation, company policies, and audit requirements
  
• Resolution of payroll and employee queries within agreed turnaround times
  
• Accuracy of payroll data and minimal payroll discrepancies
  
• Maintenance of complete, confidential, and up-to-date employee files
  
• Effective communication and support provided to management and finance teams
  

Requirements

Education & Qualifications

• Matric (Senior Certificate)
  
• Payroll Certificate or equivalent payroll-related qualification
  
• Relevant Sage certifications
  
• 
  

Experience

• Minimum of 3 years’ experience at Payroll Administration level
  
• Practical experience with Payroll MIS in a customer-oriented service environment
  

Compulsory system knowledge

• Sage 300
  
• Microsoft D365 modules
  
• CRS
  

Technical & IT SkillsAdvanced proficiency in

• MS Excel
  
• MS Word
  
• MS Outlook
  
• Strong numerical aptitude and high attention to detail
  
• Continuous self-development mindset
  

Competencies

• Ability to prioritize and multitask effectively
  
• Strong problem analysis and reasoning skills
  
• High levels of integrity, confidentiality, and trust
  
• Stress tolerance and ability to work under pressure
  
• Innovative and solution-oriented