Call Centre/ Helpdesk Support(12 hrs rotational shift)

📞 We're Hiring: Call Centre/Helpdesk Support (12 hrs Rotational Shift)! 📞

We are looking for a dedicated and customer-focused Call Centre/Helpdesk Support professional to join our team. In this role, you will be the first point of contact for our clients, providing timely assistance and solutions to ensure customer satisfaction. If you thrive in a fast-paced environment and have strong communication skills, we want to hear from you!

📍 Location: Singapore, Singapore

⏰ Work Mode: Work from Office

💼 Role: Call Centre/Helpdesk Support (12 hrs rotational shift)

What You'll Do:

☎️ Handle inbound and outbound calls professionally and efficiently

📝 Log and track customer queries in the ticketing system

🔄 Provide accurate information and resolve issues within set timelines

👥 Escalate unresolved issues to relevant teams when necessary

🔔 Follow up with customers to ensure their concerns are addressed

🕒 Work on a 12-hour rotational shift schedule as assigned

What We're Looking For:

✅ Minimum 1 year of experience in call centre or helpdesk support roles

✅ Excellent verbal and written communication skills

✅ Strong problem-solving abilities and attention to detail

✅ Ability to remain calm under pressure

✅ Team player with a positive attitude

Keen to deliver top-notch support? 🚀 Apply now and become part of our growing team!