Customer support Engineer

Technical Support:

• Provide installation, calibration, and repair services for all products represented by MTPL.
  
• Utilize Electronics Repair Application Software and LAN networking knowledge to troubleshoot and resolve customer issues effectively.
  

Customer Handling:

• Engage with customers to understand their needs and provide tailored solutions.
  
• Conduct training sessions for customers on product usage and best practices.
  

Sales Support:

• Collaborate with the sales team to generate leads and assist in product demonstrations.
  
• Actively participate in achieving team targets by supporting sales initiatives.
  

Adaptability and Learning:

• Demonstrate a strong ability to learn and adapt to new technologies and tools as they become available.
  

Travel Requirements:

• Be physically fit for extensive travel to customer locations and industry events.
  

Performance and Reliability:

• Exhibit consistent and reliable performance in all tasks and responsibilities.
  

Technical Skills:

• Proficient in electronics repair and related application software.
  
• Strong understanding of LAN networking principles.
  

Customer Handling:

• Excellent interpersonal skills with a focus on customer satisfaction.
  

Leadership Qualities:

• Demonstrated leadership qualities to guide and motivate team members.
  

Communication Skills:

• Strong verbal and written communication skills to effectively convey technical information.
  

Performance Orientation:

• Proven ability to achieve targets consistently and contribute to team success.